Why do I get occasional requests from the android widget to relog into the app?

If there’s a program installed or a function activated that deletes background processes automatically, the functionality of your elements widget might be impaired. This might be due to the automatic elimination of processes, since it cuts the connection to your Gigaset elements App; this makes a relogin to the app necessary.
Some of these programs make it possible to exclude specific apps from the elimination; simply add the Gigaset elements app to one of these lists to ensure the functionality of the widget. Please contact the programs producer if you’re not sure, whether the program supports exclusion or not.