Service für Gigaset A220A

Gigaset A220A
Willkommen beim Kundenservice für Ihr Gigaset A220A. Auf dieser Seite finden Sie Antworten zu häufig gestellten Fragen. Sowohl Bedienungsanleitungen wie auch Soft- und Firmware stehen zum herunterladen bereit. Ebenfalls finden Sie hier Videotutorials, die Ihnen bei der Einrichtung helfen. Wenn Ihr Produkt einen Defekt aufweist, können Sie Ihr Gigaset A220A zur Reparatur anmelden. Außerdem finden Sie hier ubehör für Ihr Gigaset A220A. Sollten Sie nach Produkten für Ihr Gigaset A220A suchen, finden Sie Informationen dazu in unserer Kompatibilitätsdatenbank. Hier finden Sie auch Hilfestellung zum Registrieren Ihres Gigaset A220A mit anderen Geräten.

Antworten auf häufig gestellte Fragen

Sie haben Fragen zu Ihrem Gigaset Produkt? Hier erhalten Sie Antworten.

Top 10 FAQs

  • First steps for troubleshooting
  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Why is there always the wrong time and date in the display?

    If your phone receives the date and time during calling line display (e.g., via your network provider, a router or PABXs), you can specify whether this data should be copied to your phone:

     

    Press the key sequence:

    MENU * # 0 5 # 7 3 

    Press one of the following keys to specify, when this data should be copied to your phone:

    • 0 Never
    • 1 Once, in case the date/time is not set on your phone 
    • 2 Always Your selection is displayed (e.g. 2)
    • Press the display key OK.
  • How many entries can be saved in the directory?

    You can save up to 50 (A120/A120A) or 80 (A220/A220A) phone numbers (max. 22 digits) with corresponding names (max. 14 characters).

  • How can I set up date and time?

    Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm can be used.

    • Press MENU
    • Select Settings and OK
    • Select Date/Time and OK
    • Enter date (enter the day, month and year in 6-digit format) and OK
    • Enter time (enter hours and minutes in 4-digit format) and OK (display message: Saved)

     

    When entering the time and date, you can move the position of an entry to the left or right by pressing the control key u up or down.

alle FAQs nach Themen

  • B
    • Batterie
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • D
    • Date & Time
      • How can I set up date and time?

        Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm can be used.

        • Press MENU
        • Select Settings and OK
        • Select Date/Time and OK
        • Enter date (enter the day, month and year in 6-digit format) and OK
        • Enter time (enter hours and minutes in 4-digit format) and OK (display message: Saved)

         

        When entering the time and date, you can move the position of an entry to the left or right by pressing the control key u up or down.
      • Why is there always the wrong time and date in the display?

        If your phone receives the date and time during calling line display (e.g., via your network provider, a router or PABXs), you can specify whether this data should be copied to your phone:

         

        Press the key sequence:

        MENU * # 0 5 # 7 3 

        Press one of the following keys to specify, when this data should be copied to your phone:

        • 0 Never
        • 1 Once, in case the date/time is not set on your phone 
        • 2 Always Your selection is displayed (e.g. 2)
        • Press the display key OK.
  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • R
    • Reset Prozedur
      • Base reset
        • Unplug the power-supply unit from the socket.
        • Press and hold down the paging key on the base station.
        • Plug in the power-supply unit again.
        • Keep the paging key on the base station pressed.
        • Release the paging key after 3 seconds.


        PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • T

Downloads

Hier erhalten Sie Bedienungsanleitungen und Software-Updates.
Manuals
  • Gigaset A120/A220A Bedienungsanleitung (Langversion) de AT

Firmware
Software

Kompatibilität prüfen

Kombinieren Sie Gigaset Mobilteile und Basisstationen bzw. Router mit DECT-Funktion
Prüfen Sie die Kompatibilität zwischen Mobilteilen und Basisstationen anhand ausgewählter Funktionen.

Mobilteil anmelden

Sie besitzen eine Gigaset A220A Basisstation und wollen ein Mobilteil anmelden? 
Das Gigaset A220A mit einem Mobilteil koppeln

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Kontaktieren Sie den Gigaset Kundenservice für persönliche Hilfestellung.