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  • Delivery conditions

Delivery conditions

 

(1) The provider is entitled to make partial deliveries, in so far as it is reasonable for the customer.

(2) The products are delivered to a postal address specified by the customer. This address must be in a country permitted by the country version of the online shop. Delivery to a PO box or a Packstation is not possible.

(3) The Customer may choose from various delivery options: (a) standard delivery by shipping provider UPS, (b) standard delivery by shipping provider GLS or (c) express delivery by shipping provider UPS. Standard delivery of products within the Federal Republic of Germany is carried out within two working days. Standard delivery of products outside the Federal Republic of Germany is effected within five working days. Express delivery of products is carried out within twenty-four (24) hours. In case of advance payment, the delivery deadline for standard and/or express delivery begins three working days after the payment order is sent to the remitting financial institution. For all other forms of payment, the delivery deadline for standard delivery begins when the payment order is sent to the remitting financial institution or payment service provider and the delivery deadline for express delivery begins when the payment order is sent to the remitting financial institution or payment service provider not later than 4 pm CET on the day of order.

(4) Monday, Tuesday, Wednesday, Thursday and Friday are considered working days. Saturday and Sunday along with public holidays as officially stipulated in the countries where the Provider has his registered office and where the Customer has his residence are not considered working days.