Ayuda para Gigaset S680

Gigaset S680
Bienvenido a la página de ayuda de su Gigaset S680. En esta página encontrará respuestas a preguntas frecuentes . Los manuales de usuario así como el software y firmware están disponibles para su descarga. También encontrará video tutoriales, que le ayudará a empezar. Si su equipo tiene un defecto, puede registar su Gigaset S680 para solicitar su reparación. Además, encontrará accesorios para su Gigaset S680. Si está buscando otros productos que funcionen con su Gigaset S680, puede comprobar nuestra base de datos de compatibilidad. También hay información disponible sobre cómo registrar su Gigaset S680 a otros dispositivos.

Respuesta a preguntas frecuentes

¿Tiene preguntas sobre su equipo Gigaset ? Aquí encontrará las respuestas.

Top 10 FAQs

  • First steps for troubleshooting
  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • For which purposes can I use the integrated bluetooth functionality?

    The bluetooth functionality was integrated to

    • use the handset in combination with a cordless bluetooth headset
    • copy telephone book entries (as VCards) via bluetooth
    • synchronize contacts from your PC (surrogate for data cable)
  • Bluetooth accessory can not be registered to the S68H handset

    Please check, whether the Bluetooth accessory supports one of the

    given protocols, which are supported by the Gigaset handset:

    • headset profile (for Bluetooth headsets)
    • serial port profile (for PC connection)
    • OBject EXchange Profile (OBEX)

     

    When

    the Bluetooth accessory was installed already, please delete the

    registration from the handset:

    • Bluetooth Menu
    • Known Devices
    • Select the accessory, e.g. a headset
    • Options
    • Delete Entry

    If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it. Please pay attention that perhaps previous settings will be deleted in the accessory.

     

    If you would like to use a headset already registered to another device (e.g., to a mobile phone) with your desktop phone, please deactivate this connection before you start the registration process.

  • What has to be noticed in case of an incoming call?

    An incoming call will also be signalized at the bluetooth headset and can immediately be accepted by pressing the 'Accept button' (see manual of your bluetooth headset producer).

     If you accept the call with your Gigaset S68H device, and afterwards want to transfer the call to your headset, you also just need to press the accept button at your headset.

    In this case, the transfer of the call could take between 3 and 5 seconds. Within this period you should avoid to press the accept button twice, because you possibly could hang up the call.

  • How man bluetooth devices can be managed by the Gigaset S68H?

    You are able to register up to 6 bluetooth devices, but just one bluetooth headset.

  • Does the Gigaset S685/S685 support OPCAP ?

    The meaning of OPCAP

    Description: Open Platform For Cordless Applications

    The OPCAP interface allows you to control different applications with an Gigaset telephone. Therefore a registration of the device which shall become controlled has to be registered to the Gigaset base station.

    The handset Gigaset S68H is able to display OPCAP menus.

    The Base station Gigaset S680 / S685 are supporting the OPCAP interface.

    Example: With OPCAP you are able to register the Gigaset M34 USB at the Gigaset S680 / S685 base station, to use the M34 functions. The supported functions are:

    VoIP calls through Skype (separate internet connection necessary)

    Remote control of PC programs

    Using of messenger programs such as MSN, Yahoo, ICQ, AOL and Skype.

    Configuration of the phone book

    Other examples you can find here: www.gigaset-special.com/homecontrol/

todas las FAQs por tema

  • A
  • B
    • Bluetooth
      • Bluetooth accessory can not be registered to the S68H handset

        Please check, whether the Bluetooth accessory supports one of the

        given protocols, which are supported by the Gigaset handset:

        • headset profile (for Bluetooth headsets)
        • serial port profile (for PC connection)
        • OBject EXchange Profile (OBEX)

         

        When

        the Bluetooth accessory was installed already, please delete the

        registration from the handset:

        • Bluetooth Menu
        • Known Devices
        • Select the accessory, e.g. a headset
        • Options
        • Delete Entry

        If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it. Please pay attention that perhaps previous settings will be deleted in the accessory.

         

        If you would like to use a headset already registered to another device (e.g., to a mobile phone) with your desktop phone, please deactivate this connection before you start the registration process.

      • For which purposes can I use the integrated bluetooth functionality?

        The bluetooth functionality was integrated to

        • use the handset in combination with a cordless bluetooth headset
        • copy telephone book entries (as VCards) via bluetooth
        • synchronize contacts from your PC (surrogate for data cable)
      • How man bluetooth devices can be managed by the Gigaset S68H?

        You are able to register up to 6 bluetooth devices, but just one bluetooth headset.

      • How many entries can be sent/received?

        You're able to send/receive up to 250 entries as VCard format.

      • Is it possible to send/exchange VCards in combination with a picture?

        If you want to transfer an directory / phone book entry with VCard format from a mobile phone to you Gigaset handset, this basicly is possible.

        A picture stored to the entry in the mobile phone will not be transfered to the Gigaset, due to limited storage in the Gigaset handset.

        After you have transfered the entry you can add again a picture manually using the Siemens Quicksync software and assign it to the directory entry manually in the phone.

      • Is it possible to use the hardware- and bluettooth interface simultaneously?

        No, if the bluetooth functionality is activated, the hardware interface (Slim Lumberg) is deactivated.

        The charging function isn't affected of course.

      • What can I do in case of connectivity problems?

        If connectivity problems between Gigaset S68H and your bluetooth headsets occurs, you should test the following

        • reset the bluetooth headset reffering to the manufacturers documentation
        • delete the bluetooth registration ('Known devices') at your Gigaset S68H
      • What has to be noticed in case of an incoming call?

        An incoming call will also be signalized at the bluetooth headset and can immediately be accepted by pressing the 'Accept button' (see manual of your bluetooth headset producer).

         If you accept the call with your Gigaset S68H device, and afterwards want to transfer the call to your headset, you also just need to press the accept button at your headset.

        In this case, the transfer of the call could take between 3 and 5 seconds. Within this period you should avoid to press the accept button twice, because you possibly could hang up the call.

      • Which Bluetooth headsets are recommended for the Gigaset SL56, SL37 and S68H?

        Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same profile for different functions.

        The Gigaset products Gigaset SL56, SL37 and S68H support the Headset Profile (HP) for communication with a headset, so you can operate headsets on your Gigaset handset that supports the Headset Profile.

        Here is a list of successful tested headsets recommended for operation with the Gigaset SL56, SL37 und S68H.

        Anycom Aris-21
        Anycom DYO
        BenQ-Siemens HHB 500
        BenQ-Siemens HHB 600
        Motorola: Bluetooth-Headset HS820
        Bluetooth-Headset Jabra BT205
        Bluetooth-Headset Jabra BT250
        Bluetooth-Headset Jabra BT800
        Bluetooth-Headset Jabra BT2020
        Bluetooth-Headset Jabra BT3030
        Bluetooth-Headset Jabra BT5020
        Bluetooth-Headset Jabra BT8040
        Plantronics M2500
        Ericsson HBH 20
        GN Netcom GN6210
        Plantronics Voyager 510
        Plantronics Voyager 520
        Plantronics Voyager 855
        Plantronics Discovery 665
        Sony Ericsson HBH 608
        Nokia BH 800

      • Which bluetooth profiles are supported by the Gigaset SL56, SL37 and S68H ?

        The Gigaset products Gigaset SL56, SL37 and S68H support the following Bluetooth® profiles:

        • Serial Port Profile (SPP) for data communication with a PC.
        • Headset Profile (HP) for communication with a headset.
        • OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).


      • Which format is needed to exchange pictures?

        The Gigaset S68H device supports pictures with Bitmap format (bmp) at a size of 128 x 160 pixel.

    • Battery
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • C
    • Call list
    • Connected to a PABX
    • Charging
      • Charging problems at warm environments

        At the moment there are some customers complaining about charging problems with their cordless Gigaset devices. The reason for this problem is the thermally controlled charging unit of the portable handsets.

        To provide a gentle charging of the handset batteries, the charging control switches off the charging of the portable handsets when a surrounding temperature of 30° - 35° degrees celsius has been reached. This is equivalent to a battery heat of about 40 - 45 ° Celsius.

        The switching off of the charging process is a demand of the battery manufacturer as the battery may affect a permanent damage if being overheated.

        To avoid a false consultation please advise the customer as described below:

        The customer should avoid to expose the device to direct solar radiation

        The charging of the handset should be done at night if possible

        The base station or charging unit should be placed in a cool place

        The usage of a seperate charger is advisable. These chargers can be placed, regardless from the base stations installation location, in some colder areas at the residence.

        A replacement of the handset is not helpful at all and should be avoided in any case.

    • Compatibility
      • Does the Gigaset S685/S685 support OPCAP ?

        The meaning of OPCAP

        Description: Open Platform For Cordless Applications

        The OPCAP interface allows you to control different applications with an Gigaset telephone. Therefore a registration of the device which shall become controlled has to be registered to the Gigaset base station.

        The handset Gigaset S68H is able to display OPCAP menus.

        The Base station Gigaset S680 / S685 are supporting the OPCAP interface.

        Example: With OPCAP you are able to register the Gigaset M34 USB at the Gigaset S680 / S685 base station, to use the M34 functions. The supported functions are:

        VoIP calls through Skype (separate internet connection necessary)

        Remote control of PC programs

        Using of messenger programs such as MSN, Yahoo, ICQ, AOL and Skype.

        Configuration of the phone book

        Other examples you can find here: www.gigaset-special.com/homecontrol/

  • D
  • E
    • ECO DECT
      • Advantages of ECO DECT

        ECO DECT saves energy and contributes therefore actively to the environmental protection. On the one hand, the transmission power of the base station is reduced to the minimum while lying on the base. On the other hand, an energy saving switching power supply leads to a 60% energy saving.

        Remark: The reducing of the transmission power is only possible if one (1) handset is run with the base.

      • How can I activate the Eco-DECT-Mode?
      • How can I find information about the ECO Mode?

        You will find informationen about ECO DECT on the Gigaset webpage. You will find the ECO DECT Logo on the package from the Gigaset products with the ECO Mode

      • In which case is it not possible to activate the ECO DECT Mode? ("Not possible" is coming up in the display)
      • Is it possible to use the ECO Mode with GAP or older Gigaset handsets?

        If you are using GAP or older Gigaset handsets it is not possible to use the automatic ECO mode.

      • Is phoning with a DECT telephone safe?

        Yes, all Gigaset products are safe. The international limits for radio wave transmission ensure that there are no risks. Our products fall well below these recommended limits.

        Further information about the discussion on radio waves and health is provided by the World Health Organization at www.who.int/peh-emf/en/.

      • What does DECT mean?

        DECT stands for Digital Enhanced Cordless Telecommunications and is an international standard for cordless telephones. DECT systems use radio waves to transmit information between the handset and base station.

      • What’s new about ECO DECT?

        Gigaset DECT handsets possess since many years an automatic adaptation of the transmitting power - depending on the distance to the base. Within a radius of 5-10 meters from the basestation the transmitting power of the handsets is reduced by 75%. The new ECO DECT function completes the adaptation. The transmitting power of the handsets and base is reduced to the minimum, when the handset is lying on the base.

      • Which role do SAR values play within Gigaset telephone products ?

        Existing critical values for radio sets ensure that there is no health risk for the user concerning radiowaves. The critical value is stated as the specific absorption rate (SAR). SAR is not allowed to amount above 2 W/kg regarding DECT sets and cellular phones even under disadvantageous conditions. In fact radio signals of DECT handsets are extremely low. Thus the critical value can never be reached. Measurements have shown, that SAR values of Gigaset handsets equal to 0,1 W/kg or 5% of the critical value. Consequently SAR values do not play a major role within Gigaset telephones.

      • Why did Gigaset develop ECO DECT?

        Siemens Gigaset is committed to effective and lasting environmental protection. Millions of cordless phones are used around the world. For this reason each energy saving has a considerable and positive impact. The use of the new technology also means that we react to market requirements and the needs and wishes of our customers.

  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • R
  • S
    • Settings / Using / Handling
      • How I get back my language ?

        If the display language is adjusted so you can´t serve the handset, please follow the description:

         

         

        Open the menu with the control key (Press right).

         

        Enter the combination 8 - 4 - 1.

         

        Now you can see the available languages of the handset.

        Please choose the language you need and confirm it with OK.

      • How can I do an external call with the Gigaset S685 / S685?

        Enter the number and press the talk key.

        No dial tone after pressing the talk key?

        1. Please note, that you have to press and hold, the talk key to hear the dial tone. By pressing the talk key briefly you will open the redial list from the last 10 numbers.

        2. If you press the handsfree key you will hear the dial tone directly.

      • How is it possible to switch between earpiece and handsfree mode with the Gigaset S685 / S685?

        Press the handsfree key during a call switch handsfree on or off.

      • How to name the different parts of the Gigaset S685 / S685?

        Every part of a gigaset model has its own label.

        The base station

        The base station is that part of your Gigaset where the telephon cable is plugged in.

        At the bottom side of the base station you will find a lable with the description of the base station. Normally that is also the description of the whole Gigaset System.

        The handset

        The handset is the mobile part of your Gigaset.

        In the battery compartment or at the battery cover you will find the description of the handset.

        If the Gigaset System has a seperate charging cradle, you will find the description of the handset at the bottom side of it too.

        The charging cradle

        At some Gigaset models you have a stand-alone base station. In these cases the handset will be delivered with a seperate charging cradle. The cradle belongs to the handset and share its description. For example if you have a Gigaset SL56 the description of the cradle is SL56 charging cradle.

      • Is the internal melody on hold changeable or disengangeable?

         

         

        Open Menu  

         

        Press right of the control key

        8  5   

         

         

        Enter 8 5

        OK    

        Press OK to switch ON/OFF the music on hold

Descargas

Obtenga manuales o actualizaciones de software para su producto Gigaset.
Manuals
  • Gigaset S680 Manual de usuario (versión completa) es ESP

Firmware
Software
  • S68H screensavers

    free screensavers

    Download
  • S68H Picture CLIP images

    free Picture CLIP images

    Download

Verificar compatibilidad

Verificar si un terminal Gigaset es compatible con una estación base Gigaset o un router DECT.
Verificar la compatibilidad de un terminal y una estación base seleccionando funciones individuales.

Registrar un terminal a la estación base

¿Tiene una estación base Gigaset S680 y quiere registrar un terminal?
Registrar un terminal al Gigaset S680

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