Assistance pour Gigaset AS405

Gigaset AS405
Bienvenue sur la page d'assistance du Gigaset AS405. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset AS405 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset AS405. Si vous souhaitez vérifier avec quels produits votre Gigaset AS405 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset AS405 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Fundamental reset of the base station

    Fundamental reset of the base station

    • Disconnect mains.
    • Press paging key on base station and hold down.
    • Plug in power supply.
    • Hold key pressed for more than 5 seconds. Release the paging key.

    The base station is now set to factory defaults.
    The system-PIN is reset to 0000 and all handsets are deregistered.

  • Reset handset

    With the following procedure all handset settings including the directory, redial list etc. will be deleted!

    • Switch off handset
    • Hold down the keys 1, 4, 7 and switch the handset on
    • "Service" will be displayed
    • Enter 4 6 8 5 4 6 3
    • The handset switches off

  • Base PIN Reset

    Handset in idle mode:

    • Press menu key
    • Enter * # 0 5 #
    • Enter 3 7 6 2 0 0 0

    Afterwards the base system code is 0000.

  • Technical data A415H and AS405H (Standby; Charging time; etc.)

    Technical data

    Standby time: 200h
    Talk time: 18h
    Charging time in Base station: 6h
    Charging time in charging cradle: 5h
    Phone book entries: 100
    Answering machine: 20 min

  • How can I set up the date and time ?
  • Permanent ringing

    At the base stations AS405/AS415 and A415/A415A may occur a permanent ringing at an incoming call on a additionally registered handset .

    This phenomenon occurs when the additional handset on the base only provides GAP functionality and one of the first three ringing tones is set.

    Affected handsets:
    - S-Class
    - C-Class (except C300H, CS310H)
    - A(x)120H, A(x)130H, A220H, AL230
    - E500H

    Solution is to choose a melodie larger than three on the affected handset.

toutes les FAQ par sujet

  • A
    • Audio
      • Permanent ringing

        At the base stations AS405/AS415 and A415/A415A may occur a permanent ringing at an incoming call on a additionally registered handset .

        This phenomenon occurs when the additional handset on the base only provides GAP functionality and one of the first three ringing tones is set.

        Affected handsets:
        - S-Class
        - C-Class (except C300H, CS310H)
        - A(x)120H, A(x)130H, A220H, AL230
        - E500H

        Solution is to choose a melodie larger than three on the affected handset.

  • D
  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • P
    • Pile
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • R
    • Reset procedures
      • Base PIN Reset

        Handset in idle mode:

        • Press menu key
        • Enter * # 0 5 #
        • Enter 3 7 6 2 0 0 0

        Afterwards the base system code is 0000.

      • Fundamental reset of the base station

        Fundamental reset of the base station

        • Disconnect mains.
        • Press paging key on base station and hold down.
        • Plug in power supply.
        • Hold key pressed for more than 5 seconds. Release the paging key.

        The base station is now set to factory defaults.
        The system-PIN is reset to 0000 and all handsets are deregistered.

      • Reset handset

        With the following procedure all handset settings including the directory, redial list etc. will be deleted!

        • Switch off handset
        • Hold down the keys 1, 4, 7 and switch the handset on
        • "Service" will be displayed
        • Enter 4 6 8 5 4 6 3
        • The handset switches off

  • T

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset AS405/AS405A Mode d'emploi (version complète) fr FR

Firmware
Software

Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

Enregistrer un combiné sur une base

Vous avez une base Gigaset AS405 et vous souhaitez enregistrer un combiné ?
Enregistrer un combiné avec votre Gigaset AS405

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