Assistance pour Gigaset CX253

Gigaset CX253
Bienvenue sur la page d'assistance du Gigaset CX253. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset CX253 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset CX253. Si vous souhaitez vérifier avec quels produits votre Gigaset CX253 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset CX253 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which possibilities do I have with external call forwarding?

    If call forwarding is configured, it is activated at the provider exchange. Both telephone lines assigned to your ISDN connection are free during call forwarding.


    You can define the following conditions for call forwarding:

    Immediately - On busy - On no reply

  • What are the system requirements?

    Your system must meet at least the following requirements for installing talk&surf. You

    should also comply with the Microsoft Corporation recommendations for your Windows

    operating system.


    Minimum PC hardware requirements
    • IBM AT compatible Pentium II with 200 MHz
    • 64 MB RAM 95 MB free hard disk memory
    • 1 free USB socket for direct USB connection to the base station, operation with Gigaset M34 USB or Gigaset USB Adapter DECT
    • 1 CD-ROM drive or 1 DVD drive


    Minimum operating system requirements

    • Windows 98 SE, Windows ME, Windows 2000, Windows XP, Windows Vista (32bit) oder Windows 7 (32bit)
    • Dial-up network ready for use


    Minimum base station requirements

    • Gigaset Base Station ready for use


    Notice that only 32 bits versions of Windows operation systems are

    supported. There is no possibility to install Talk&Surf on 64 bits

    operation systems.
    Fax functionality for PC and CAPI only compatible with Windows XP.

  • What is meant by Night service?

    With the night service feature you can configure timed call forwarding, e.g. to divert calls to a private telephone outside office hours. In the same way as external call forwarding, only MSNs that the relevant handset has configured as an incoming MSN can be forwarded externally. If the night service is already activated, it must be deactivated again in order to alter the forwarding destination.

  • Can I use an application which needs a Capi or Tapi interface for the communication?

    Yes, it is possible to install a Capi and a Tapi. Please have a look at the FAQs for “Calling with the PC” and “Capi”.

  • How can I make an internet connection with the device?
    • If there is a cable USB connection between the base station and the computer, an online connection is only possible with an installed Capi.
    • If there is a wireless connection between the base station and the Gigaset M34 USB, USB adapter DECT, Gigaset M101 or Gigaset M105, the installation of a “Uni-Modem”- or WAN driver is possible. With these driver (available on the product under “gigaset-usb-adapter”) a modem for the particular interface will be installed. Basically, we recommend to use the WAN driver.
    • With Gigaset Base stations and Bluetooth interface it is possible to make a connection with an additional Bluetooth adapter. It is not necessary to install the Talk&Surf or the Capi for an online connection
  • How I can setup an online connection via USB-Cable or DECT?

    Here the installation under Windows XP is shown as an example. For other Windows Versions the procedure is more or less the same. There are multiple possibilities to make an online connection. We assume that the drivers are already installed. We will show how to setup with any Internet Service Provider. The description is valid for the USB cable and wireless DECT connection.

    • Click on “Start” – “Settings” – “Control Panel” – “Network Connections”.
    • Select the option ”Create a new connection” and follow the dialog.
    • Under “Network Connection Type” select the option ”Connect to the Internet”.
    • Under “Getting Ready” select the option “Set up my connection manually”.
    • Under “Internet Connection” select the option “Connect using dial-up modem”.
    • Under “Select a device” select the preferred modem(s) “ISDN channel – ISDN WAN…”. It depends on you, if you select one or two modems. (If two modems are selected for an online connection two ISDN channel will be allocated.)
    • Under “Connection Name” enter the internet provider’s name.
    • Under “Phone Number to Dial” enter the Internet service providers phone number.
    • Enter the Internet Account Information.
    • Finish the Dialog with „Finish".

    The connection is now ready to go “Online”.

  • What do I need to set up an online connection with the device?

    You need a base station and a computer with USB interface. For a wireless DECT connection you additionally need a Gigaset M34 USB, Gigaset M101, M105 or an USB Adapter DECT. You need a Bluetooth adapter for Bluetooth devices to have an additionally wireless Bluetooth connection.

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Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

Enregistrer un combiné sur une base

Vous avez une base Gigaset CX253 et vous souhaitez enregistrer un combiné ?
Enregistrer un combiné avec votre Gigaset CX253

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