Assistance pour Gigaset E300

Gigaset E300
Bienvenue sur la page d'assistance du Gigaset E300. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset E300 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset E300. Si vous souhaitez vérifier avec quels produits votre Gigaset E300 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset E300 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Reset the base station to factory conditions

    §Unplug power supply

    §Hold down INT/Paging key

    §Plug in power supply

    §Hold down INT/Paging key at least for 3 seconds

    §After the key beep is given out (only E365).

    §Release INT/Paging key

    §After that the reset is performed and all handset are deregistered

  • How can I deactivate the Missed call / Clip list?

    Activate / deactivate the missed call list :

    • Press Menu key
    • Enter 6 8 9 4
    • Enter 7 6 2 0 0
    • Enter 5
    • And 0=activate or
    • 1=deactivate
    • Press OK
  • How can I register a handset?
  • Is it possible to make internal calls with the E 360 / E 365?! New Case

    Yes it is possible!

    Internal calls are free calls between handsets that you have registered on the same base station. In order to be able to initiate an internal call, one of the speed dialling keys must be programmed for internal calls.

     

    Press "Menu"

    Select "Settings" and press OK

    Select "Direct Diall. Keys" and press OK

    Select I, II, III, or IV and press "Menu"

    Select "Label with internal Call" and press OK

  • Automatic registration

toutes les FAQ par sujet

  • A
    • Audio
      • How can I set up the handset volume?

        To change handset and handsfree volume please press:

        MENU key

        Audio settings (5)

        choose Handset volume (1) or Handsfree volume (2)

        Press OK

        Choose the volume and press OK

        It is also possible to change the volume during a call:

        Press UP from the control key and choose the handset volume (1-5) or handsfree volume (1-5)

  • C
  • D
  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • H
  • I
    • Internal calling
      • How can I set up an internal call?! New Case

        Press the relevant speed dialling key (I...IV) which is programmed for internal calls when the handset is in idle mode.

        Acknowledge the query Call home internal? with Yes.

        You will see the message Calling all handsets on the display.

      • How can I store the internal call function to the direct dialling keys?

        Press "Menu"

        Select "Settings" and press OK

        Select "Direct Diall. Keys" and press OK

        Select I, II, III, or IV and press "Menu"

        Select "Label with internal Call" and press OK

      • Is it possible to make internal calls with the E 360 / E 365?! New Case

        Yes it is possible!

        Internal calls are free calls between handsets that you have registered on the same base station. In order to be able to initiate an internal call, one of the speed dialling keys must be programmed for internal calls.

         

        Press "Menu"

        Select "Settings" and press OK

        Select "Direct Diall. Keys" and press OK

        Select I, II, III, or IV and press "Menu"

        Select "Label with internal Call" and press OK

  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • P
    • Pile
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • R
  • S

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset E300 Mode d'emploi (version complète) fr FR

Firmware
Software

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