Assistance pour Gigaset MobileDock LM550

Gigaset MobileDock LM550
Bienvenue sur la page d'assistance du Gigaset MobileDock LM550. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset MobileDock LM550 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset MobileDock LM550. Si vous souhaitez vérifier avec quels produits votre Gigaset MobileDock LM550 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset MobileDock LM550 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • Manual for upgrading the Mobile Dock firmware to version 45 for full support of iOS 10.
  • How many MobileDocks can be registered to a DECT system?

    Theoretically as many as registration places are available. For a useful setup at least one DECT handset should be registered too.

  • What about MobileDocks compatibility to DECT Telephones and DECT Routers of other vendors?

    Following devices have been tested:

    DECT Telephones 

    Manufacturer Model Support
    Alcatel Versatis XL350 Voice Duo Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is setup via call to "9". Preset is "1", call to first handset.
    Deutsche Telekom Sinus A206 Comfort Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is setup via call to "9". Preset is "1", call to first handset.
    Grundig D530P Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is setup via call to "9". Preset is "1", call to first handset.
    Panasonic KX-TG7521G Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is not supported. Preset is "1", call to first handset.
    KX-TG8611 Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is not supported. Preset is "1", call to first handset.
    KX-TGE210 Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is not supported. Preset is "1", call to first handset.
    Philips CD685 Select profile "DECT Telephone 2" via APP. Internal call to all DECT handsets is not supported. Preset is "1", call to first handset.
    D6001B Select profile "DECT Telephone 1" via APP. Internal call to all DECT handsets is not supported. Preset is "1", call to first handset.

     

    DECT Routers

     

    Manufacturer Model Support
    AVM FritzBox WLAN Fon 7390 Select profile "DECT Router 1" via APP. Internal call to all DECT handsets is preset via call to "**9". A dedicated handset can be called according to description of manufacturer. Usually "**610" will call the first DECT handset.
    FritzBox 7490 Select profile "DECT Router 1" via APP. Internal call to all DECT handsets is preset via call to "**9". A dedicated handset can be called according to description of manufacturer. Usually "**610" will call the first DECT handset.
    Deutsche Telekom Speedport W724 Typ A Select profile "DECT Router 2" via APP. Internal call to all DECT handsets is preset via call to "*". A dedicated handset can be called according to description of manufacturer. Usually "1" will call the first DECT handset.
    Speedport W724 Typ C Select profile "DECT Router 2" via APP. Internal call to all DECT handsets is preset via call to "*". A dedicated handset can be called according to description of manufacturer. Usually "1" will call the first DECT handset.
    Speedport Neo Select profile "DECT Router 2" via APP. Internal call to all DECT handsets is preset via call to "*". A dedicated handset can be called according to description of manufacturer. Usually "1" will call the first DECT handset.
    Speedport Hybrid Select profile "DECT Router 2" via APP. Internal call to all DECT handsets is preset via call to "*". A dedicated handset can be called according to description of manufacturer. Usually "1" will call the first DECT handset.
    TP-LINK Archer VR900v Select profile "DECT Router 2" via APP. Internal call to all DECT handsets is preset via call to "*". A dedicated handset can be called according to description of manufacturer. Usually "1" will call the first DECT handset.

     

     

  • What is needed to configurate my MobileDock?

    At Gigaset base stations, the basic functionality is available without any further configuration after DECT- and Bluetooth Registration. Incoming Smartphone calls are forwarded to all registered DECT Handsets.

    In case MobileDock is operated on other base stations or Routers, or only one DECT Handset shall ring, you need the MobileDock APP available in Google or Apple APP store.
    Technical requirements are smartphone with operating system Android 4.4/ iOS 7 or higher, Bluetooth 4.0.

     

     

  • Why Incoming cell phone calls are directly disconnected at smartphone?

    This can be the case, if MobileDock is the only registered device on DECT system. Please register at least one handset to the DECT system.

  • Why no name is presented on DECT Handset, even if MobileDock is operated on a fully compatible Gigaset DECT System and a matching name is available in the smartphone contacts?

    For presentation of contact names, MobileDock requires access rights to the smartphone contacts.
    Android: Activate 'Contact sharing' in Settings - Bluetooth - Settings for MobileDock
    iOS: Activate 'Sync Contacts' in Settings - Bluetooth - Settings for MobileDock 

  • How long will a firmware update take and how many data will be downloaded?

    A firmware update will take about 10 minutes, circa 1,2 MegaBytes will be downloaded and transferred via the Smartphone to MobileDock.

  • Why are access rights to the location of the Smartphone required by MobileDock APP since Android 6?

    Since Android 6, Bluetooth LE (Low Energy) is connected with the location service. APP makes use of Bluetooth LE to connect to MobileDock. This requires access rights to the activated location service, effectively without retrieving the location of the Smartphone.

  • What does the LED flashing during a firmware update indicate?

    - First the white LED is flashing (Delete Flash)
    - Then the blue LED is flashing (Activate Tethering / Personal Hotspot)
    - Then the white and blue LED are alternately flashing (Download)
    - Then the white and blue LED are simultaneously flashing (Installation)
    After the update was finished the white LED shines permanently. The blue LED shines permanently as soon the Bluetooth link to smartphone is established again.

  • MobileDock APP is installed, but couldn't connect to MobileDock, why?

    In the APP Bluetooth 4.0 mechanisms are used. So the Smartphone must support Bluetooth 4.0. Also the Smartphones' operating system must support Bluetooth 4.0 (since iOS7 and Android 4.4).

toutes les FAQ par sujet

Téléchargements

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Manuals
  • Gigaset LM550-LM550i Mode d'emploi (version complète) fr BE CH FR

Firmware
Software

Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

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