Assistance pour Gigaset S675

Gigaset S675
Bienvenue sur la page d'assistance du Gigaset S675. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset S675 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset S675. Si vous souhaitez vérifier avec quels produits votre Gigaset S675 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset S675 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Does the Gigaset S685/S685 support OPCAP ?

    The meaning of OPCAP

    Description: Open Platform For Cordless Applications

    The OPCAP interface allows you to control different applications with an Gigaset telephone. Therefore a registration of the device which shall become controlled has to be registered to the Gigaset base station.

    The handset Gigaset S68H is able to display OPCAP menus.

    The Base station Gigaset S680 / S685 are supporting the OPCAP interface.

    Example: With OPCAP you are able to register the Gigaset M34 USB at the Gigaset S680 / S685 base station, to use the M34 functions. The supported functions are:

    VoIP calls through Skype (separate internet connection necessary)

    Remote control of PC programs

    Using of messenger programs such as MSN, Yahoo, ICQ, AOL and Skype.

    Configuration of the phone book

    Other examples you can find here: www.gigaset-special.com/homecontrol/

  • Reset the base station to factory conditions
    • Unplug power supply
    • Hold down Paging key
    • Plug in power supply
    • Hold down Paging key at least for 3 seconds
    • Release Paging key

    After that the reset is performed and all handset are deregistered

  • How can I deregister handsets from the base?
  • How to transfer the phonebook of the Gigaset S685 / S685?
  • What must bepointed out during an automatic registration?

toutes les FAQ par sujet

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset S670, Gigaset S675 User guide (full version) fr FRA

Firmware
Software

Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

Enregistrer un combiné sur une base

Vous avez une base Gigaset S675 et vous souhaitez enregistrer un combiné ?
Enregistrer un combiné avec votre Gigaset S675

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