Assistance pour Gigaset SL450

Gigaset SL450
Bienvenue sur la page d'assistance du Gigaset SL450. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset SL450 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset SL450. Si vous souhaitez vérifier avec quels produits votre Gigaset SL450 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset SL450 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Activating/deactivating Message key flashing
  • Setting time control for external calls

toutes les FAQ par sujet

  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • M
  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • P
    • Pile
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • T

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset SL450 Mode d'emploi (version complète) fr FR

Firmware
Software
  • QuickSync Version 8.6 (64 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (32 and 64 bit)
    • Windows® 7 (32 and 64 bit)
    • Windows® 8 and 8.1 (32 and 64 bit)
    • Windows® 10 (32 and 64 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO

     

    Release notes (September 2016) 

    Version 8.6

    • NEW: Support of handsets Gigaset CL660HX, SL350H and SL360HS

     

    Download
  • QuickSync Version 8.6 (32 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (32 and 64 bit)
    • Windows® 7 (32 and 64 bit)
    • Windows® 8 and 8.1 (32 and 64 bit)
    • Windows® 10 (32 and 64 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO

     

    Release notes (September 2016) 

    Version 8.6

    • NEW: Support of handsets Gigaset CL660HX, SL350H and SL360HS

     

    Download
  • QuickSync Version 3.6 (Mac OS 10.7 - 10.12 Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.11 El Capitan, 10.10 Yosemite, 10.9, 10.8, 10.7

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (November 2016)

    Version 3.6

    • NEW: Mac OS 10.12 Sierra support 

     


    Release Notes (January 2016)

    Version 3.5.1

    • NEW: Mac OS 10.11 El Captan support
    Download
  • QuickSync Version 3.0.2 (Mac OS 10.5 - 10.9)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.11 El Capitan, 10.10 Yosemite, 10.9, 10.8, 10.7

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (November 2016)

    Version 3.6

    • NEW: Mac OS 10.12 Sierra support 

      


    Release Notes (January 2016)

    Version 3.5.1

    • NEW: Mac OS 10.11 El Captan support
    Download

Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

Enregistrer un combiné sur une base

Vous avez une base Gigaset SL450 et vous souhaitez enregistrer un combiné ?
Enregistrer un combiné avec votre Gigaset SL450

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