Assistance pour Gigaset SL910

Gigaset SL910
Bienvenue sur la page d'assistance du Gigaset SL910. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset SL910 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset SL910. Si vous souhaitez vérifier avec quels produits votre Gigaset SL910 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset SL910 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • First steps for troubleshooting
  • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

    If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • How can I update the software from my handset?

    To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at gigaset.com/hq/en/cms/PageQuickSync.html). 

    The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

     

    Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

     

    If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

     

    You can always trigger the facility to check the Internet for new firmware manually:

    • Connect your phone to your PC using a USB data cable.
    • Start the Gigaset QuickSync program on your PC.
    • Establish a connection to your handset.
    • Click in the main menu of QuickSync on Firmware update.

     

    This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

    The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Why the call list is not displayed?

    The software versions of the base station and the handset are not compatible. A compatibility update is necessary.

    For this update Gigaset Quick Sync Software is required:
    Windows: Version 8.2.xxx or later
    Macintosh: Version 3.02 or later

    Download: gigaset.com/hq/en/cms/PageQuickSync.html

    With this guide, you will be guided step by step through the update.
    >Compatibility Update Gigaset SL910/SL910A/SL910H

    If there is no possibility to process the update, please contact the Service hotline. In this case the base station and handset must be repaired in the repair center.

  • Are other Gigaset telephones affected by this fault?

    No, only Gigaset SL910 variants with a lithium-ion battery with a production date up to calendar week 38 in 2011 are affected.

    Gigaset manufactures more than 15 million telephones each year at its main production facility in Bocholt, North Rhine-Westphalia.

    Over 160 million Gigaset telephones have so far been produced in the state-of-the-art factory.

  • How should I dispose of any defective SL910 batteries?

    Individual lithium-ion batteries should be properly disposed of at your local recycling centers. For more detailed information on recycling, please contact your local authority or waste disposal service.

  • Why isn't there any picture in the display during an incoming call?

    To see a picture in the display in addition to the number from an internal caller you have to achieve the following settings:

     

    • At least one picture must be stored in the Media pool from the handset/base (via Gigaset QuickSync)
    • A directory entry must be dedicated to a picture in the directory entry options.
    • The caller must show his number for outgoing calls.
    • The Network provider must support the CLIP function and this function must be activated

    .
    Important Note:

     

    If a handset with picture-CLIP-function is registered to an older base station it could be possible that there is no picture shown in the display due to incompatibility reasons.

     

    In these cases please have a look at our compatibility database and choose your combination to see if it is possible or not.

     

    gigaset.com/hq/en/cms/PageCustomerServicesCompatibility.html


  • How can I copy/send the directory to another handset?
    • To transfer the directory to another handset use the following procedure:
    • Open the directory
    • Scroll horizontally using the option slider to the right until you can select "copy list"

    • Select the copy destination (Internal handset or Bluetooth-Device)
    • Select the internal user and the data transfer starts

     

    Prerequisites:

    • The sending and receiving handsets must both be registered to the same base.
    • The other handset and the base can send and receive directory entries.
    • You can transfer the entire directory, an individual entry or several individual entries.

    Please note:

    • An external call interrupts the transfer.
    • Caller pictures and sounds are not transferred. For a birthday, only the date is transferred.

    When transferring an entry between two vCard handsets:

    • If the recipient does not yet have an entry with that name, a new entry is created.

     

    • If there is already an entry with that name, this entry is expanded with the new numbers. Where there are more than eight numbers in total, a second entry is created with the same name.

     

    • If the recipient is not a vCard handset: An entry is created and sent for each number.

     

    • Your handset receives entries from a non-vCard handset: Entries with numbers already saved are rejected, otherwise a new entry is created.

toutes les FAQ par sujet

  • B
    • Bluetooth
      • For which purposes can I use the integrated Bluetooth functionality?
        • Connecting Bluetooth headsets Exchangeing adressbook entries as VCards
        • Receiving adressbook entries from a second Bluetooth device (e.g. mobile, PDA)
        • Sending adressbook entries to a second Bluetooth device (e.g. mobile, PDA)
        • Copying contacts from the PC to the adressbook of the handset using the QuickSync Software

         

        Indications regarding the different functions:

         

        Headset operation:

        An outgoing call will not be transfered to the Bluetooth headset automatically. The connection to the call party has to be initiated as usual using the on-/off hook key at the handset or the handsfree key. Please press the on-/ off-hook key at the Bluetooth headset briefly to transfer the call from the handset to the headset

        The Gigaset handset supports the Bluetooth Headset- and Handsfree Profile. Please make sure your Bluetooth headset supports one of these profiles too.

         

        VCard transfer:

        If you want to receive entries from a mobile phone or an PDA this can lead to problems, if you try to send a block of entries.

        Fotos attached to a VCard entry will not be accepted from the Gigaset handset, due to restricted storage in the handset.

        In some cases it leads to problems, if a foto is assigned to the VCards. In this case the only possibility is to send the entry without foto.

      • How many Bluetooth devices can be managed by the Gigaset?

        You can register 1 Bluetooth headset to

        the handset. You can also register up to 5 data devices (PC, PDA) to send and receive directory entries as vCards or exchange data with the computer.

      • How many entries can be sent/received?

        You're able to send/receive up to 500

        entries as VCard format.

      • Is is possible to update via Bluetooth?

        Updating via Bluetooth is not supported. Please connect the handset to your PC using an USB data cable.

      • Is it possible to send/exchange VCards in combination with a picture?

        If you want to transfer an directory /

        phone book entry with VCard format from a mobile phone to you Gigaset handset, this basicly is possible. A foto stored to the entry in the mobile phone will not be transfered to the Gigaset, due to limited storage in the Gigaset handset.

      • What has to be noticed in case of an incoming call?

        An incoming call will also be signalized at the Bluetooth headset and can immediately be accepted by pressing the 'Accept button' (see manual of your Bluetooth headset producer).

        If you accept the call with your Gigaset device, and afterwards want to transfer the call to your headset, you also just need to press the accept button at your headset. In this case, the transfer of the call could take between 3 and 5 seconds.

        Within this period you should avoid to press the accept button twice, because you possibly could hang up the call.

      • What has to be noticed in case of an outgoing call?

        Continuing a call on a Bluetooth headset

         

        Precondition for continuing a call on a Bluetooth headset:

         

        Bluetooth is activated and a connection has been established between the Bluetooth headset and the handset. Dial procedure was initiated by Gigaset handset.

        Press the talk key on the Bluetooth headset. It may take up to 5 seconds to establish a connection to the handset.

         

        For further details about your headset, see the user guide issued with it.

      • Which Bluetooth headsets are recommended?

        Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset supports the Headset Profile and Handsfree Bluetooth profil for communication with a headset. 

        You can operate headsets on your handset that have the Headset or Handsfree profile. If both profiles are available, the handsfree profile is used to communicate.

        Known BT-Headsets that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

      • Which Bluetooth profiles are supported by the SL78H / SL400H / S810H / S820H / S850H / SL910H handset?

        Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset SL78H / SL400H / S810H / S820H / S850H / SL910H handsets are working with the Bluetooth® 2.1 standard  and support the following profiles:

        Serial Port Profile (SPP) for data communication with a PC.
        Headset Profile (HSP) and Handsfree Profile (HFP) for communication with a headset.
        OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).

        Known BT-Headsets, that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

    • Battery exchange SL910
      • Are other Gigaset models affected?

        No. This warning applies exclusively to batteries fitted in the handsets of the Gigaset SL910 series which come from a sub-contractor.

        No other models in the wide-ranging Gigaset product portfolio are affected.

        Each year more than 15 million phones leave our main production facility in Bocholt, North Rhine-Westphalia.

        The factory has so far produced a total of more than 160 million telephones.

      • Are other Gigaset telephones affected by this fault?

        No, only Gigaset SL910 variants with a lithium-ion battery with a production date up to calendar week 38 in 2011 are affected.

        Gigaset manufactures more than 15 million telephones each year at its main production facility in Bocholt, North Rhine-Westphalia.

        Over 160 million Gigaset telephones have so far been produced in the state-of-the-art factory.

      • As a purchaser, how must I proceed?

        If you have purchased a product in the SL910 series, please contact the Gigaset service department in your country.

      • Gigaset replaces lithium-ion batteries in the SL910 series

        Product warning: The cell may overheat in rare cases


        The Gigaset Communications GmbH is replacing the lithium-ion batteries in the handsets of its SL910 series (the Gigaset SL910, Gigaset SL910A and Gigaset SL910H) because the storage cells may overheat in very rare cases. As a manufacturer of quality products, Gigaset is taking this precautionary measure to rule out any safety risks due to the batteries, which all come from one supplier. Affected consumers are strongly urged to stop using the batteries in question right away and replace them with new ones. 

        The following batteries are affected:


        Batteries from the Gigaset SL910 series (component number V30145-K1310-X447) produced up to and including calendar week 38 in 2011. They are identifiable by the production date printed on them (e.g. “DATE: HY3811”). The first two digits after “HY” denote the calendar week in which they were produced. Batteries up to and including “DATE: HY3811” are therefore affected. 

        Batteries with a production date “DATE: HY3911” and later are in perfect working order.


        Although the number of incidents connected to the lithium-ion batteries is extremely low, Gigaset has reported them to the relevant authorities because of the potential risk of fire from them. To rule out any hazard from batteries that may be faulty, all affected users are strongly urged to stop using the batteries in question. 
         

        The battery should be removed from the phone and disposed of properly. The handset may be used again only with a new battery that has a production date as of “DATE: HY3911” and later.


        The cause has been cleared up and the new batteries are in perfect working order


        Quality Management at Gigaset Communications GmbH has already cleared up the cause with the battery supplier and achieved a reliable solution. Gigaset will provide free replacement batteries at short notice. 


        Customers can find more details on the country specific page. 

        Gigaset regrets and apologizes to customers for any inconvenience as a result of this safety measure. 


        The problem, which occurs very sporadically and whose cause has been identified, relates solely to the lithium-ion batteries used in the Gigaset SL910 series. All other models in Gigaset’s broad-ranging product portfolio are not affected. The main production site in Bocholt, North Rhine-Westphalia, makes more than 15 million phones a year. A total of more than 160 million have already left the plant.

        With this information, Gigaset Communications GmbH is fulfilling its statutory obligations and acting in the interests of its customers and to ensure maximum safety for them.




        Gigaset SL910 handset Lithium-ion battery with the date: HY plus calendar week 27 and 11 for 2011



        Manual for removing the battery:
        Download

      • How high is the danger for me as a user?

        The possibility of injury due to the battery overheating is extremely low. However, to eliminate all risk, the affected batteries must be replaced.

      • How should I dispose of any defective SL910 batteries?

        Individual lithium-ion batteries should be properly disposed of at your local recycling centers. For more detailed information on recycling, please contact your local authority or waste disposal service.

      • What about any Gigaset SL910 telephones in the stores?

        As part of the product warning for the batteries in the handsets of the SL910 series, Gigaset has also informed retailers and requested that all affected stock be withdrawn from sale and returned to Gigaset for the batteries to be replaced.

        This is to ensure that no telephones with potentially harmful lithium-ion batteries are sold to customers.

      • What happened? Why has a product warning been issued?

        Gigaset became aware of a very small number of incidents relating to lithium-ion batteries in SL910 series models where the batteries became overheated.

        As a manufacturer whose byword is quality, Gigaset made the decision to issue this product warning to immediately preclude the possibility of injury being caused.

      • What safety advice is offered? What must I as a customer do?

        We urgently recommend that all users immediately discontinue use of devices which have such batteries fitted.

        The battery should be removed from the phone and disposed of properly.

        The handset may be used again only with a new battery that has a production date as of “DATE: HY3911” and later.

      • When can I get my SL910 working again?

        Gigaset Communications GmbH's quality management department has already clarified the cause of the problem with the battery supplier and implemented a reliable solution.

        Gigaset will shortly be supplying replacement batteries at no charge.

      • When will the problems with the batteries be resolved?

        As soon as possible. Our technical department has already clarified the cause.

        New batteries are being produced and supplies are already in transit to our main production facility in Bocholt.

        Gigaset is liaising extremely hard with our battery supplier to resolve the resulting parts bottleneck quickly.

        The initial batch of replacement batteries is expected in mid December.

      • Which models are affected by the product warning?

        The product warning relates to lithium-ion batteries fitted in models of the Gigaset SL910 series supplied by a sub-contractor.

        The particular batteries concerned (component number V30145-K1310-X447) date from the manufacturing period up to and including calendar week 38 of 2011.

        They are identifiable by the production date printed on them (e.g. “DATE: HY3811“) which is in black lettering on a white background.

        The first two digits after “HY” denote the calendar week as the date of production.

        The next two digits denote the calendar year. Batteries with a production date up to and including “DATE: HY3811”, i.e. calendar week 38 of 2011, are affected.

        Batteries with a production date "DATE: HY3911" and later are in perfect working order.

      • Why has Gigaset issued a product warning for the lithium-ion batteries?

        Although the number of incidents relating to the lithium-ion batteries is extremely low, Gigaset has reported them to the relevant authorities due to the associated potential fire risk. In so doing, Gigaset Communications GmbH is fulfilling its statutory obligations and putting customer safety to the fore.

  • C
  • D
    • Directory / Phone book
      • How can I change the order of the directory entries?
      • How can I copy/send the directory to another handset?
        • To transfer the directory to another handset use the following procedure:
        • Open the directory
        • Scroll horizontally using the option slider to the right until you can select "copy list"

        • Select the copy destination (Internal handset or Bluetooth-Device)
        • Select the internal user and the data transfer starts

         

        Prerequisites:

        • The sending and receiving handsets must both be registered to the same base.
        • The other handset and the base can send and receive directory entries.
        • You can transfer the entire directory, an individual entry or several individual entries.

        Please note:

        • An external call interrupts the transfer.
        • Caller pictures and sounds are not transferred. For a birthday, only the date is transferred.

        When transferring an entry between two vCard handsets:

        • If the recipient does not yet have an entry with that name, a new entry is created.

         

        • If there is already an entry with that name, this entry is expanded with the new numbers. Where there are more than eight numbers in total, a second entry is created with the same name.

         

        • If the recipient is not a vCard handset: An entry is created and sent for each number.

         

        • Your handset receives entries from a non-vCard handset: Entries with numbers already saved are rejected, otherwise a new entry is created.
      • How many entries and numbers can be stored in the directory from Gigaset SL910?

        You can create the directory (with up to 500 entries) individually for your handset.

         

        You can save up to eight numbers, together with the associated first name and surname, birthdays/anniversaries with signalling, VIP ringtone, caller picture in each
        directory entry.


        Length of the entries

        8 numbers: Max. 32 digits each
        First name and surname: Max. 16 characters each

    • Display
      • How can I activate / deactivate the key and display lock?

        The key and display lock prevents the phone being operated unintentionally.
        When the handset is in idle status:

        • Press and hold the menu key to activate or deactivate the lock.

        When you activate the key and display lock, the Keys and display locked message
        is displayed briefly. The display backlight switches itself off.


        If you touch the display when the key lock is activated, nothing happens; if you try
        to press a key, a corresponding message is displayed.


        The lock deactivates automatically when you receive a call. It is reactivated when
        the call is finished.


        Please note:

         

        • When the keypad lock is active, you cannot call emergency numbers.
        • The display is automatically locked with the aid of a proximity sensor if you hold the handset to your ear (display backlight disappears). This lock is deactivated again when you remove the handset from your ear.
        • The sensor is located on the right next to the earpiece. If you cover it accidentally with your finger during a call, the display will also be locked.
  • F
    • Firmware / Update
      • How can I update the software from my handset?

        To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at gigaset.com/hq/en/cms/PageQuickSync.html). 

        The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

         

        Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

         

        If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

         

        You can always trigger the facility to check the Internet for new firmware manually:

        • Connect your phone to your PC using a USB data cable.
        • Start the Gigaset QuickSync program on your PC.
        • Establish a connection to your handset.
        • Click in the main menu of QuickSync on Firmware update.

         

        This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

        The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

      • What can I do if the update from the handset was interrupted?

        If the update procedure fails or your phone does not work properly following the update, repeat the update procedure. To perform the firmware update again, please do as follows:

        1. Close the application.
        2. Disconnect USB cable from the phone.
        3. Remove battery from your phone.
        4. Put the battery back in (phone is blinking).
        5. Reconnect USB cable.
        6. Start Gigaset QuickSync.
        7. Start firmware update again.

         

        Please Note:

        Updating via Bluetooth is not supported. Please connect the phone you want to update using the USB cable. A valid Internet connection is required to allow checking for new firmware and updating of your phones. Gigaset QuickSync will inform you that there is no valid Internet connection. If you have more than one phone to be updated Gigaset QuickSync will only download the firmware from the Internet once.

        After the new firmware is downloaded from the Internet and the update process has started you cannot cancel the process, initiate another operation or close the application.

        During the update procedure:

        • Do not disconnect your device from the PC for any reason.
        • Do not turn off your PC, or activate hibernate or stand-by modes.
        • If you are using a laptop or netbook, please ensure your PC is powered up with a power supply.
        • Be patient, the update will take up to 10 minutes (without download time). The phone will disconnect and connect several times. Do not interrupt this procedure.
    • First steps for troubleshooting
      • First steps for troubleshooting
      • Notes on operating a Gigaset phone on the analog telephone connection of a router or modem

        If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • M
  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • P
    • Picture CLIP
      • Why isn't there any picture in the display during an incoming call?

        To see a picture in the display in addition to the number from an internal caller you have to achieve the following settings:

         

        • At least one picture must be stored in the Media pool from the handset/base (via Gigaset QuickSync)
        • A directory entry must be dedicated to a picture in the directory entry options.
        • The caller must show his number for outgoing calls.
        • The Network provider must support the CLIP function and this function must be activated

        .
        Important Note:

         

        If a handset with picture-CLIP-function is registered to an older base station it could be possible that there is no picture shown in the display due to incompatibility reasons.

         

        In these cases please have a look at our compatibility database and choose your combination to see if it is possible or not.

         

        gigaset.com/hq/en/cms/PageCustomerServicesCompatibility.html


    • Pile
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • R
    • Reset procedures
      • Reset base

        You can reset the base Gigaset SL910/SL910A in the following ways:

        There are two different kind of SL910/SL910A bases on market. Please choose the correct one!

         

        New version (without LAN and LED) Old version (with LAN and blue LED)
        • Unplug the power supply from the base.
        • Press and hold the key on the base station.
        • Plug in the power supply again.
        • Wait 6 seconds while still holding the key.
        • Unplug the power supply from the base.
        • Press and hold the key on the base station.
        • Plug in the power supply again.
        • Keep the key pressed until it starts flashing.
        • Leave the key as it starts flashing.
        • Unplug and plug the power supply after this procedure.

        Please note:
        If you have followed this procedure correctly, all handsets are deregistered and every setting from the base is reseted to the default setting. The system code will be reset to 0000.
        (SL910A only: All messages and settings on answering machine will reset to default.)

  • S
    • Software update
      • Gigaset SL910, SL910A, SL910H - SMS and Touch UI Acceleration-Update 03/2012 (Handset: Version 60, Basestation: Version 59)

        Gigaset SL910, SL910A, SL910H - SMS and Touch UI Acceleration-Update 03/2012 (Handset: Version 60, Basestation: Version 59)

        Improvements and Changes with Firmware Update (Handset: Version 60, Basestation: Version 59):
        Attention: Only if basestation and handset are updated, all improvements will be available !

         

        • Scrolling speed enhanced when switching between Menu Applications and Menu Settings as well as when Swiping between the Idle Screens (configurable page/ dial page and message page)
        • Speed improvements during animations of objects (e.g. sliding options or dial pad during a call)
        • Acceleration of transfers in between different dialogues
        • Sending and receiving SMS (Textmessages)
        • Additional NEW Screensaver Digital Clock 1 with attractive look-and-feel
        • NEW: Automatic picture transfer from outlook contacts into handset addressbook(with Gigaset QuickSync Version 7.2) Caller pictures in Outlook contacts are automatically associated with the address book entry  
        • Remarkable speed improvements when using the touch display
        •  

         

          Changes:

        • Access to AM lists in case of full answering machine.
        • Improvements when accessing call lists
        • Low volume on L410 when transferring call during dialing corrected
        • Fixed repeater mode.
        • Sporadic connection loss between base and handsets fixed.
        • Installation assistant will be presented when pressing date or time menu if blinking.
        • Enhanced clock accuracy.
        • Support of bluetooth headsets with PIN different to 0000.
        • In calendar: with some month-/day combinations for birthday reminders or appointments there was no marker shown
        • In rare cases the display freezes during a outgoing call (solved)
        • Correction in GAP-modus (e.g. with DX600isdn, SX685IP): in some cases there was a not correct name replacement from the directory
        • In some cases after recording a call on the answering machine the display "Line in use" was shown (corrected).

         

        How to update the handset Gigaset SL910:

        1. Please start the software "Gigaset QuickSync" on your PC. You will find it on the internet at gigaset.com/hq/en/cms/PageQuickSync.html
        2. Please carry out the update of the Gigaset QuickSync software if it is offered.
        3. Connect the handset directly to your PC via a mini USB cable. (Do not connect the USB cable via a USB HUB to your PC; failures may occur).
        4. Leave the batteries in the handset and switch the handset on. If necessary the device driver software of your handset will be installed automatically on your PC.
        5. Establish a connection to the handset with the Gigaset QuickSync.
        6. If a new handset firmware is available, a prompt automatically appears.
        7. The firmware will be installed on your handset in several cycles.
          Do not disconnect your handset until you see the message “Handset firmware has been updated successfully”.

         

        How to update the base station Gigaset SL910 / SL910A:

        1. Connect the base station to the Router/Internet via LAN cable
        2. The phone is in idle status, i.e.: no calls are being made, there is no internal connection, no handset has opened a menu on the base.
        3. In the Settings menu, touch System.
        4. Touch Firmware Update.
        5. Touch Update Firmware.
        6. Enter the system PIN and confirm.

         

        Notes for Firmware update:

        • Pictures and ringtones stored on the handset should also be stored on the PC; these are deleted during an emergency update!
        • When updating SW do not connect the handset via the USB hub; please connect handset directly to the PC.
      • How can I activate the automatic check, if firmware updates for the base station are available?

         

        Setting the automatic firmware update


        • In the Settings menu, touch System
        • Scroll to Firmware Update. Activate/deactivate the function with the button next to Automatic Check.

         

        If the function is activated, the base will check daily whether a new firmware version is available. If this is the case, you will receive the message "Start download?".

        Press Yes to confirm. If you answer the prompt with No, you will no longer be informed about this firmware update. The message will not be displayed again until the next firmware version is available. You can perform the firmware update manually

        Please note: If the phone is not connected to the Internet at the time the check for new firmware is carried out (e.g., no router connection), then the check will be carried out as soon as the phone is reconnected to the Internet.
      • How can I connect the base station to the router / internet to perform a software update?

        You need a router to connect the base to the Internet, which is connected via a modem (may be integrated in the router) to the Internet, and an Ethernet cable (Cat 5 with 2 RJ45 Western modular plugs).

        Connecting the base to the router/Internet

        Your base has a LAN connection [A] that you can use to connect the base to a router. Connect one Ethernet cable plug into the LAN socket at the side of the base [A]. Insert the second Ethernet cable plug into a LAN socket on the router [B] .

        SL910_Basis_Router

        Connecting the base to the local network (router)

        For this, your base requires an IP address in the local network. There are two possibilities.

        1) Dynamic assignment: The router's DHCP server automatically assigns an IP address to the phone. This may change depending on router settings. The DHCP server on the router must be activated!

        2) Static assignment: You assign the phone a fixed IP address.

        • In the Settings menu , touch System.
        • Touch Local Network.
        • Select IP Address Type Static/Dynamic.

        In the case of IP Address Type Dynamic, the fields show the settings accepted by the router. You cannot change them.

        In the case of IP Address Type Static, you must specify the following information in the following fields:

        IP Address

        The phone's IP address. This consists of four parts (decimal figures between 0 and 255), separated by a full stop. The first three parts must correspond to the private IP address of the router.

        Subnet Mask

        The subnet mask to be assigned to the telephone (overwriting the current settings). The default setting is 255.255.255.0.

        Default Gateway

        The IP address for the default gateway, through which the local network is connected to the Internet. This is generally the local IP address of your router. 192.168.2.1 is the default.

        Preferred DNS server

        The IP address for the DNS server (Domain Name System), that converts the corresponding symbolic names into public IP addresses. You can specify your router's IP address here. 192.168.2.1 is the default.

        SL910_IP_settings

      • How can I update the software from my handset?

        To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at gigaset.com/hq/en/cms/PageQuickSync.html). 

        The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

         

        Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

         

        If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

         

        You can always trigger the facility to check the Internet for new firmware manually:

        • Connect your phone to your PC using a USB data cable.
        • Start the Gigaset QuickSync program on your PC.
        • Establish a connection to your handset.
        • Click in the main menu of QuickSync on Firmware update.

         

        This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

        The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

      • How can I update the software of the base station?

        Whenever there are new or improved functions for your Gigaset base, firmware updates are made available on the Internet for you to download directly (without a PC) to your base.

        You need a router to connect the base to the Internet, which is connected via a modem (may be integrated in the router) to the Internet, and an Ethernet cable (Cat 5 with 2 RJ45 Western modular plugs).


        Starting the firmware update manually

        Prerequisite:

        The phone is connected to the Internet (i.e., connected to a router). The phone is in idle status, i.e.: no calls are being made, there is no internal connection, no handset has opened a menu on the base.

        • In the Settings menu, touch System.
        • Touch Firmware Update.
        • Enter the system PIN and confirm.
        • Touch Update Firmware.

        If a new version of the base firmware is available, message “New firmware available - Update?” is displayed.

        • Press Yes to confirm.

         

        Please note

        The firmware update can take up to six minutes, depending on the quality of your DSL connection. During the update, the registered handsets temporarily lose their connection to the base.

      • What can I do if the update from the handset was interrupted?

        If the update procedure fails or your phone does not work properly following the update, repeat the update procedure. To perform the firmware update again, please do as follows:

        1. Close the application.
        2. Disconnect USB cable from the phone.
        3. Remove battery from your phone.
        4. Put the battery back in (phone is blinking).
        5. Reconnect USB cable.
        6. Start Gigaset QuickSync.
        7. Start firmware update again.

         

        Please Note:

        Updating via Bluetooth is not supported. Please connect the phone you want to update using the USB cable. A valid Internet connection is required to allow checking for new firmware and updating of your phones. Gigaset QuickSync will inform you that there is no valid Internet connection. If you have more than one phone to be updated Gigaset QuickSync will only download the firmware from the Internet once.

        After the new firmware is downloaded from the Internet and the update process has started you cannot cancel the process, initiate another operation or close the application.

        During the update procedure:

        • Do not disconnect your device from the PC for any reason.
        • Do not turn off your PC, or activate hibernate or stand-by modes.
        • If you are using a laptop or netbook, please ensure your PC is powered up with a power supply.
        • Be patient, the update will take up to 10 minutes (without download time). The phone will disconnect and connect several times. Do not interrupt this procedure.
    • SMS
    • Stand-by-time
      • Why is the Standby-time so low?

        - In case of permanent loss of the wireless connection to the base station
        (e.g. Handset is out of range or base station has been switched off (over night))
        the handset's current consumption is very high. This results in a very low standby-time.

         

        - If the display backlight illumination "out of Charger" is switched on the handset standby time can be significantly reduced.

  • T
    • Troubleshooting
      • What can I do if the update from the handset was interrupted?

        If the update procedure fails or your phone does not work properly following the update, repeat the update procedure. To perform the firmware update again, please do as follows:

        1. Close the application.
        2. Disconnect USB cable from the phone.
        3. Remove battery from your phone.
        4. Put the battery back in (phone is blinking).
        5. Reconnect USB cable.
        6. Start Gigaset QuickSync.
        7. Start firmware update again.

         

        Please Note:

        Updating via Bluetooth is not supported. Please connect the phone you want to update using the USB cable. A valid Internet connection is required to allow checking for new firmware and updating of your phones. Gigaset QuickSync will inform you that there is no valid Internet connection. If you have more than one phone to be updated Gigaset QuickSync will only download the firmware from the Internet once.

        After the new firmware is downloaded from the Internet and the update process has started you cannot cancel the process, initiate another operation or close the application.

        During the update procedure:

        • Do not disconnect your device from the PC for any reason.
        • Do not turn off your PC, or activate hibernate or stand-by modes.
        • If you are using a laptop or netbook, please ensure your PC is powered up with a power supply.
        • Be patient, the update will take up to 10 minutes (without download time). The phone will disconnect and connect several times. Do not interrupt this procedure.

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset SL910/SL910A Mode d'emploi (version complète) fr FR

Firmware
Software
  • QuickSync Version 8.6 (64 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (64 bit)
    • Windows® 7 (64 bit)
    • Windows® 8 and 8.1 (64 bit)
    • Windows® 10 (64 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset C670H PRO, CL660H, CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO

     

    Release notes (April 2018) 

    Version 8.6(8.6.876.3)

    • NEW: Support of handsets Gigaset CL660H, C670H PRO, Swyx D710 and Swyx D750
    Download
  • QuickSync Version 8.6 (32 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (32 bit)
    • Windows® 7 (32 bit)
    • Windows® 8 and 8.1 (32 bit)
    • Windows® 10 (32 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset C670H PRO, CL660H, CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO

     

    Release notes (April 2018) 

    Version 8.6(8.6.876.3)

    • NEW: Support of handsets Gigaset CL660H, C670H PRO, Swyx D710 and Swyx D750
    Download
  • QuickSync Version 3.6 (Mac OS 10.7 - 10.12 Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.11 El Capitan, 10.10 Yosemite, 10.9, 10.8, 10.7

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (November 2016)

    Version 3.6

    • NEW: Mac OS 10.12 Sierra support 

     

    Download
  • QuickSync Version 3.0.2 (Mac OS 10.5 - 10.9)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS 10.9, 10.8, 10.7, 10.6, 10.5

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Download

Vérifier la compatibilité

Vérifier si un combiné Gigaset spécifique est compatible avec une base Gigaset ou un routeur DECT
Vérifier la compatibilité d'un combiné et d'une base en sélectionnant des fonctions.

Enregistrer un combiné sur une base

Vous avez une base Gigaset SL910 et vous souhaitez enregistrer un combiné ?
Enregistrer un combiné avec votre Gigaset SL910

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