Support for Gigaset SL350

Gigaset SL350
Welcome to the support resource for your Gigaset SL350. On this page you will find answers to frequently asked questions. Manuals as well as software and firmware are available for download. You will also find video tutorials, which will help you to get started. Should your device have a defect, you can register your Gigaset SL350 for repair. Furthermore you will find accessories for your Gigaset SL350. If you're looking for products matching your Gigaset SL350, have a look at our compatibility database. You can also find out how to register your Gigaset SL350 with other devices.

Answers to frequently asked questions

You have questions regarding your Gigaset product? Here you will find answers.

Top 10 FAOs

  • First steps for troubleshooting
  • Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

    List of approved and recommended batteries:

      Battery Type  

    Supplier

     
     

    Voltage
    [V]

     
     

    Capacity
    [mA]

     
     

    Supplier 's Type

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    300

     
     

    44AAAJ300

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    300

     
     

    HSY-AAA0.35-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    400

     
     

    XSRHCD43C001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    400

     
     

    44AAAJ400

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    400

     
     

    HSY-AAA0.40-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    550

     
     

    XSRHCH53D007

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    550

     
     

    44AAAJ550

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    550

     
     

    HSY-AAA0.55-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    650

     
     

    XSRHC073D001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    650

     
     

    44AAAJ700

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    650

     
     

    HSY-AAA0.65-C

     
      NiMH AAA    

    GP

     
     

    1,2

     
     

    750

     
     

    XSRHCH73D000

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    750

     
     

    44AAAJ800

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    750

     
     

    HSY-AAA0.75-C

     
     

     

     
     

     

     
     

     

     
     

     

     
     

     

     
     

    NiMH AA

     
     

    GP

     
     

    1,2

     
     

    1200

     
     

    GP130AAHCR

     
     

    NiMH AA

     
     

    SHP

     
     

    1,2

     
     

    1200

     
     

    50AAJ1200

     
     

    NiMH AA

     
     

    Suppo

     
     

    1,2

     
     

    1200

     
     

    HSY-AA1.25-C

     

     

     

     

  • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at https://www.gigaset.com/hq/en/cms/PageQuickSync.html). 

    The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

     

    Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

     

    If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

     

    You can always trigger the facility to check the Internet for new firmware manually:

    • Connect your phone to your PC using a USB data cable.
    • Start the Gigaset QuickSync program on your PC.
    • Establish a connection to your handset.
    • Click in the main menu of QuickSync on Firmware update.

     

    This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

    The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

  • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

  • A new software version (053) for the handset SL400H, S79H and S810 is available:

     

    Improvements with this version:

    • As of this version, update also possible with a MAC PC
    • Improvements for operation on multi-cell systems
    • CLIP display is supported for incoming calls for Alcatel PBXs
  • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
    Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
    With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

all FAQs by topic

  • A
  • B
    • Battery
      • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
        Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
        With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

      • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

      • Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

        List of approved and recommended batteries:

          Battery Type  

        Supplier

         
         

        Voltage
        [V]

         
         

        Capacity
        [mA]

         
         

        Supplier 's Type

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        300

         
         

        44AAAJ300

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        300

         
         

        HSY-AAA0.35-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        400

         
         

        XSRHCD43C001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        400

         
         

        44AAAJ400

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        400

         
         

        HSY-AAA0.40-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        550

         
         

        XSRHCH53D007

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        550

         
         

        44AAAJ550

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        550

         
         

        HSY-AAA0.55-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        650

         
         

        XSRHC073D001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        650

         
         

        44AAAJ700

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        650

         
         

        HSY-AAA0.65-C

         
          NiMH AAA    

        GP

         
         

        1,2

         
         

        750

         
         

        XSRHCH73D000

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        750

         
         

        44AAAJ800

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        750

         
         

        HSY-AAA0.75-C

         
         

         

         
         

         

         
         

         

         
         

         

         
         

         

         
         

        NiMH AA

         
         

        GP

         
         

        1,2

         
         

        1200

         
         

        GP130AAHCR

         
         

        NiMH AA

         
         

        SHP

         
         

        1,2

         
         

        1200

         
         

        50AAJ1200

         
         

        NiMH AA

         
         

        Suppo

         
         

        1,2

         
         

        1200

         
         

        HSY-AA1.25-C

         

         

         

         

      • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • C
    • Call list
      • How can I find the list entries?
      • To deactivate the missed call list please enter the following procedure:

        In idle mode press the menu-key and enter the keys * # 0 5 #

        Enter the numbers 4 7 6 2 0 0 5 .

        To activate the missed call list press 0 or

        to deactivate press 1 .

        Save the setting with OK.

    • Compatibility
      • From the product date July 2013 (CT/D7) the SL400/SL400A unfortunately has only a limited compatibility (GAP+) with the handsets SL55/SL56/E36 and E300H.

        The configuration of the base, as well as listening to the answering machine (SL400A only) are no longer supported with the mentioned handsets.

         

         

         

  • D
  • E
    • Eco+ mode
      • All handsets on a Duo or Trio system have to be switched on once to enable the base station to complete the registration data.

        Afterwards the Eco+ mode can be activated.
  • F
    • Firmware / Update
      • To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at https://www.gigaset.com/hq/en/cms/PageQuickSync.html). 

        The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

         

        Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

         

        If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

         

        You can always trigger the facility to check the Internet for new firmware manually:

        • Connect your phone to your PC using a USB data cable.
        • Start the Gigaset QuickSync program on your PC.
        • Establish a connection to your handset.
        • Click in the main menu of QuickSync on Firmware update.

         

        This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

        The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

      • It is not possible to update the handset firmware via a bluetooth connection.

        If you want to update your handset you need to connect the handset via a standard USB data cable with a USB mini-B connector with your PC.

         

        To enable your handset to communicate with the PC, the "Gigaset QuickSync" program must be installed on your PC (free to download HERE.)


        Completing a firmware update:

        • Connect your phone to your PC using a USBdatacable.
        • Start the "Gigaset QuickSync" program on your PC.
        • Establish a connection to your handset.
        • Select [Settings]  →[Device properties]to open the [Device] tab.
        • Click on [Firmware update].

         

        This launches the firmware update.

        The update process can take up to 10 min-utes (not including the download time).

        Do not interrupt the process or remove the USB data cable.

        The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection. .

        The display on your phone is switched off and the message key and the talk key start flashing.

        Once the update is complete, your phone will automatically restart. 


         

         

      • A new software version (053) for the handset SL400H, S79H and S810 is available:

         

        Improvements with this version:

        • As of this version, update also possible with a MAC PC
        • Improvements for operation on multi-cell systems
        • CLIP display is supported for incoming calls for Alcatel PBXs
      • What can I do if the handsfree key and the message key are flashing?
      • What can I do if the update from the handset was interrupted?
    • First steps for troubleshooting
      • First steps for troubleshooting
      • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • N
    • Notes on Caller ID (CID)
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • O
    • Operating a Gigaset at routers
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

      • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • P
    • Picture CLIP
      • To see a picture in the display in addition to the number from an internal caller you have to achieve the following settings:

         

        • At least one picture must be stored in the Media pool from the handset/base (via Gigaset QuickSync)
        • A directory entry must be dedicated to a picture in the directory entry options.
        • The caller must show his number for outgoing calls.
        • The Network provider must support the CLIP function and this function must be activated

        .
        Important Note:

         

        If a handset with picture-CLIP-function is registered to an older base station it could be possible that there is no picture shown in the display due to incompatibility reasons.

         

        In these cases please have a look at our compatibility database and choose your combination to see if it is possible or not.

         

        https://www.gigaset.com/hq/en/cms/PageCustomerServicesCompatibility.html


  • R
    • Registering
    • Reset procedures
        • Unplug the power-supply unit from the socket.
        • Press and hold down the paging key on the base station.
        • Plug in the power-supply unit again.
        • Keep the paging key on the base station pressed.
        • Release the paging key after 3 seconds.


        PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

    • Repeater
  • S
    • Software update
      • To enable your handset to communicate with the PC, the Gigaset QuickSync program must be installed on your PC (free to download at https://www.gigaset.com/hq/en/cms/PageQuickSync.html). 

        The firmware-update of handsets is only supported by Gigaset QuickSync for Windows. The Gigaset QuickSync for MacOS supports only the firmware-update of the SL910H.

         

        Please make sure that you use the USB cable to connect the handset that you want to update, as updating via Bluetooth is not supported!

         

        If your handset is updatable and your PC is connected to the Internet, Gigaset QuickSync will automatically check for new firmware at least once a day, and if it is available it will prompt you to update your handset. You may disable this feature by unchecking the “Check Internet for new firmware and notify if update is available." checkbutton on the Settings - Firmware... page. It can also be disabled via the appropriate checkbox when Gigaset QuickSync prompts you to update your handset.

         

        You can always trigger the facility to check the Internet for new firmware manually:

        • Connect your phone to your PC using a USB data cable.
        • Start the Gigaset QuickSync program on your PC.
        • Establish a connection to your handset.
        • Click in the main menu of QuickSync on Firmware update.

         

        This launches the firmware update. The update process can take up to 10 minutes (not including the download time). Do not interrupt the process or remove the USB data cable. The data is initially loaded from the update server on the Internet. The amount of time this takes is dependent on the speed of your Internet connection.

        The display on your phone is switched off and the message key and the talk key start flashing. Once the update is complete, your phone will automatically restart.

Downloads

Get manuals or software updates for your Gigaset product.
Manuals
Firmware
Software
  • QuickSync Version 4.4.3 (Mac OS 10.9 - 12.3 Monterey incl. M1 Macs)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available). 

    General information 

    Supported Operating Systems:  

    • Mac OS 10.9 - 12.3 Monterey incl. M1 Macs

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset 

     

    Release Notes (March 2022)

    Version 4.4.3

    • New handsets supported
    • Further improvements for latest macOS versions
    • General error corrections and stability improvements

    Please note: 

    Please set the country and area code correctly in the QuickSync software and the Gigaset phone. An improper setting can result in incorrect synchronization. Please remember to make a backup copy of your Mac address book before the first synchronization. See QuickSync help for more information.

    Download
  • QuickSync Version 9.0 for Windows® 8/8.1 und Windows® 10 (64 bit Version)

    Please note that the Gigaset QuickSync app is no longer supported after the release of Windows 11. We therefore recommend using the app only on devices with Windows 10 or older operating systems.

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    Thanks to this convenient software, you can easily synchronize your addresses in Microsoft® Outlook®, Windows® contacts with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.
     

    General information 

    Supported Operating Systems:  

    • Windows® 8 and 8.1 (64 bit)
    • Windows® 10 (64 bit)

     

     Supported programs: 

    • Windows® Contacts (on Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth® for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS, T480HX and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO, R700H PRO, S700H PRO, SL800H PRO
    • CTI via USB for S79H, CL660H, CL660HX, CL690H, CL690HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth® connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, SL390HX, T480HX, CL660H, CL660HX, CL690H, CL690HX as well as S510H PRO, SL610H PRO, SL750H PRO, R700H PRO, S700H PRO and SL800H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660H, CL660HX, CL690, CL690HX
    • Gigaset S79H, S810H, S820H, S850H, S850HX, S650HE
    • Gigaset SL78H, SL910H, SL400H, SL350H, SL360HS, SL390HX, SL450H, SL450HX
    • Gigaset C670H PRO, S510H PRO, S850H PRO, S650H PRO, SL610H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO, S600HC PRO, S700HE PRO, SL800HE PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless

     

    Release notes (September 2021)

    Version 9.0(9.0.883)

    • NEW: integration of new Bluetooth® driver
    • NEW: save and restore backup feature (for R700H PRO, S700H PRO and SL800H PRO after software update of the handset to version 10.04)
    • Better support for Windows® 10
    • Does not support Windows® 7 or older


    Release notes (February 2022)

    Version 9.0(9.0.884)

    • NEW: supported S650HE, S600HC PRO, S700HE PRO, SL800HE PRO
    Download
  • QuickSync Version 9.0 for Windows® 8/8.1 und Windows® 10 (32 bit Version)

    Please note that the Gigaset QuickSync app is no longer supported after the release of Windows 11. We therefore recommend using the app only on devices with Windows 10 or older operating systems.

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    Thanks to this convenient software, you can easily synchronize your addresses in Microsoft® Outlook®, Windows® contacts with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.
     

    General information 

    Supported Operating Systems:  

    • Windows® 8 and 8.1 (32 bit)
    • Windows® 10 (32 bit)

     

     Supported programs: 

    • Windows® Contacts (on Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth® for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS, T480HX and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO, R700H PRO, S700H PRO, SL800H PRO
    • CTI via USB for S79H, CL660H, CL660HX, CL690H, CL690HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth® connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, SL390HX, T480HX, CL660H, CL660HX, CL690H, CL690HX as well as S510H PRO, SL610H PRO, SL750H PRO, R700H PRO, S700H PRO and SL800H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660H, CL660HX, CL690, CL690HX
    • Gigaset S79H, S810H, S820H, S850H, S850HX, S650HE
    • Gigaset SL78H, SL910H, SL400H, SL350H, SL360HS, SL390HX, SL450H, SL450HX
    • Gigaset C670H PRO, S510H PRO, S850H PRO, S650H PRO, SL610H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO, S600HC PRO, S700HE PRO, SL800HE PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless

     

    Release notes (September 2021)

    Version 9.0(9.0.883)

    • NEW: integration of new Bluetooth® driver
    • NEW: save and restore backup feature (for R700H PRO, S700H PRO and SL800H PRO after software update of the handset to version 10.04)
    • Better support for Windows® 10
    • Does not support Windows® 7 or older


    Release notes (February 2022)

    Version 9.0(9.0.884)

    • NEW: supported S650HE, S600HC PRO, S700HE PRO, SL800HE PRO
    Download
  • QuickSync Version 4.2.5 (Mac OS 10.9 - 10.15 Catalina)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.15 Catalina, Mac OS X 10.13 High Sierra, 10.12 Sierra, 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

     

    Release Notes (June 2020)

    Version 4.2.5

    • Mac OS 10.15 Catalina support (64 bit system)
    • General error corrections and stability improvements

    Please note: 

    Please set the country and area code correctly in the QuickSync software and the Gigaset phone. An improper setting can result in incorrect synchronization. Please remember to make a backup copy of your Mac address book before the first synchronization. See QuickSync help for more information.

    Download
  • QuickSync Version 8.6 for Windows® Vista and Windows® 7 (64 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    Thanks to this convenient software, you can easily synchronize your addresses in Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (64 bit)
    • Windows® 7 (64 bit)

     

     Supported programs: 

    • Windows® Contacts (on Windows® Vista, Windows® 7)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS, T480HX and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO
    • CTI via USB for S79H, CL660H, CL660HX, CL690H, CL690HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, SL390HX, T480HX, CL660H, CL660HX, CL690H, CL690HX as well as S510H PRO, SL610H PRO, SL750H PROSL800H PRO, S700H PRO, R700H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660H, CL660HX, CL690H, CL690HX
    • Gigaset S79H, S810H, S820H, S850H, S850HX
    • Gigaset SL78H, SL910H, SL400H, SL350H, SL360HS, SL390HX, SL450H, SL450HX
    • Gigaset C670H PRO, S510H PRO, S850H PRO, S650H PRO, SL610H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless

     

    Release notes (February 2020)

    Version 8.6(8.6.880)

    • NEW: Improvements and bug fixes

     

     

    Release notes (February 2020)

    Version 8.6(8.6.881)

    • NEW: Improvements and bug fixes

    Release notes (January 2021)

    Version 8.6(8.6.882)

    • NEW: Improvements in File Explorer
    • NEW: new profiles added for Gigaset SL800H PRO, Gigaset S700H PRO and Gigaset R700H PRO
    Download
  • QuickSync Version 8.6 for Windows® Vista and Windows® 7 (32 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    Thanks to this convenient software, you can easily synchronize your addresses in Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (32 bit)
    • Windows® 7 (32 bit)

     

     Supported programs: 

    • Windows® Contacts (on Windows® Vista, Windows® 7)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS, T480HX and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO
    • CTI via USB for S79H, CL660H, CL660HX, CL690H, CL690HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, SL390HX, T480HX, CL660H, CL660HX, CL690H, CL690HX as well as S510H PRO, SL610H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset CL660H, CL660HX, CL690, CL690HX
    • Gigaset S79H, S810H, S820H, S850H, S850HX
    • Gigaset SL78H, SL910H, SL400H, SL350H, SL360HS, SL390HX, SL450H, SL450HX
    • Gigaset C670H PRO, S510H PRO, S850H PRO, S650H PRO, SL610H PRO, SL750H PRO, SL800H PRO, S700H PRO, R700H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless


    Release notes (February 2020)

    Version 8.6(8.6.880)

    • NEW: Improvements and bug fixes

     

     

    Release notes (February 2020)

    Version 8.6(8.6.881)

    • NEW: Improvements and bug fixes

    Release notes (January 2021)

    Version 8.6(8.6.882)

    • NEW: Improvements in File Explorer
    • NEW: new profiles added for Gigaset SL800H PRO, Gigaset S700H PRO and Gigaset R700H PRO
    Download
  • QuickSync Version 4.0 (Mac OS 10.9 - 10.13 High Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.13 High Sierra, 10.12 Sierra, 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (April 2018)

    Version 4.0

    • NEW: Mac OS 10.13 High Sierra support (64 bit system)

     

    Download
  • QuickSync Version 3.6 (Mac OS 10.7 - 10.12 Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.11 El Capitan, 10.10 Yosemite, 10.9, 10.8, 10.7

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (November 2016)

    Version 3.6

    • NEW: Mac OS 10.12 Sierra support 

     

    Download

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