Answers to
frequently asked questions

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Analog Phones


  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

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  • Fundamental reset of the base station

    Fundamental reset of the base station

    • Disconnect mains.
    • Press paging key on base station and hold down.
    • Plug in power supply.
    • Hold key pressed for more than 5 seconds. Release the paging key.

    The base station is now set to factory defaults.
    The system-PIN is reset to 0000 and all handsets are deregistered.

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  • Reset handset

    With the following procedure all handset settings including the directory, redial list etc. will be deleted!

    • Switch off handset
    • Hold down the keys 1, 4, 7 and switch the handset on
    • "Service" will be displayed
    • Enter 4 6 8 5 4 6 3
    • The handset switches off

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  • Base PIN Reset

    Handset in idle mode:

    • Press menu key
    • Enter * # 0 5 #
    • Enter 3 7 6 2 0 0 0

    Afterwards the base system code is 0000.

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  • Is it possible to change the language of the answering machine?
    • Yes. Depending on the country version different languages are available for the answering machine.

    - Press menu key
    - Select answering machine
    - Select language
    - Select a language



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  • Technical data E630x (Standby; Charging time; etc.)

    Standby time*: 310h          
    Standby time**: 160h          
    Talk time: 14h             
    Operating time for 1,5h of Calls per Day*: 125h          
    Operating time for 1,5h of Calls per Day**: 100h          
    Charging time in Base station:        
    Charging time in charging cradle: 7,5h
    Phone book entries: 150
    Answering machine: 55min / 15 min

    *No Radiation deactivated, without display backlight in idle status
    **No Radiation activated, without display backlight in idle status

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  • Which Gigaset handsets are compatible with my router?

    To check the compatibility between your Gigaset handset and your router, please open our compatibility database.

    The main features of various device combinations are displayed here.

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Gigaset E630A - FAQ Topics


  • Audio / Ringer Tones
  • Answering machine
  • C

  • Compatibility of Gigaset handsets at routers
  • F

  • First steps for troubleshooting
  • N

  • Notes on Caller ID (CID)
  • R

  • Reset procedures
  • Repeater
  • T

  • Technical data
  • V

  • Visual call signaling on /off