Sıkça Sorulan Soruların

Telefonunuz hakkında bir sorunuz mu var? Burada cevabını bulabilirsiniz. Sadece ürününüzün kategorisini seçin (örn.ISDN telefonlar) ve ilgili ürüne tıklayın. Eğer ürün kategorisini bilmiyorsanız 'Tüm Ürünler' başlığı altından ürününüzü bulabilirsiniz.

Lütfen bir ürün kategorisi ve/veya ürün seçin.

Analog Phones


  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.

    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

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  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

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  • How I get back my language ?

    If the display language is adjusted so you can´t serve the handset, please follow the description:

    Open the menu with the control key (Press right).

    Enter the combination  5 - 4 - 1.

    Now you can see the available languages of the handset.
    Please choose the language you need and confirm it with OK.

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  • Which headsets are compatible?

    Folgende Headsettypen mit Klinkenstecker von Plantronics können Sie verwenden:

    Plantronics M40

    Plantronics MX100

    Plantronics MX150-N1

    Eine Kompatibiltitätsliste getesteter Headsets finden Sie im Internet unter


    Mit einem Anschlusskabel von GN/Jabra (8800-00-61) können auch folgende Headsets benutzt werden:

    GN 2000 Mono NC

    GN 2200 Mon NC

    GN 2000 sound tube

    GN 2100 3in1 Micro

    GN 2100 3in1 Flex NC

    GN 2200 Duo Flex NC

    GN 2000 sound tube

    GN 2000 Duo NC

    GN 2100 Duo Micro

    GN 2100 Duo Flex NC

    Eine Kompatibilitätsliste für die GN/Jabra Headsets ist unter zu finden.

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  • Where can I connect the headset on the Gigaset E49H?

    On the underside of the handset you will find a 2.5mm headset phone jack.


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  • How to activate / deactivate the call screening of the voice mail ?

    To configure the function follow this instruction at your handset menu:



    Voice mail

    Call screening

    Now you can activate the handset for call screening.

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Gigaset E495 - FAQ Topics


  • Audio / Ringer Tones
  • Answering machine
  • C

  • Call list
  • Compatibility list
  • D

  • Display
  • Directory / Phone book
  • F

  • First steps for troubleshooting
  • H

  • Headset interface
  • N

  • Notes on Caller ID (CID)
  • R

  • Registering / Deregistering
  • Reset procedures
  • Reset procedures
  • Redial
  • Room Monitor
  • S

  • Settings / Using / Handling
  • U

  • Using behind PABX