How is the "R-Key" Call Transfer working with Gigaset VoIP Phones?

How is the "R-Key" Call Transfer working with Gigaset VoIP Phones?

With the default settings the "R-Key" Call Transfer is impossible. Please note the following for Call transfer:

  • The call transfer via R-Key is done by the SIP Server.
  • Gigaset VoIP phones send the code for R-Key, including Number, via SIP-Info-Message to SIP-Server, which transfers the call

Please note the following information to configure the Call Transfer:

  • Start the Web Configurator under "Settings" - "Telephony" - "Advanced Settings".
  • Activate the Option "SIP Info" under "DTMF over VoIP connections".
  • Keep the settings for "Hook Flash" on their default values:

Application Type: dtmf-relay

Application Signal:16