Service für Gigaset C620H

Gigaset C620H
Willkommen beim Kundenservice für Ihr Gigaset C620H. Auf dieser Seite finden Sie Antworten zu häufig gestellten Fragen. Sowohl Bedienungsanleitungen wie auch Soft- und Firmware stehen zum herunterladen bereit. Ebenfalls finden Sie hier Videotutorials, die Ihnen bei der Einrichtung helfen. Wenn Ihr Produkt einen Defekt aufweist, können Sie Ihr Gigaset C620H zur Reparatur anmelden. Außerdem finden Sie hier ubehör für Ihr Gigaset C620H. Sollten Sie nach Produkten für Ihr Gigaset C620H suchen, finden Sie Informationen dazu in unserer Kompatibilitätsdatenbank. Hier finden Sie auch Hilfestellung zum Registrieren Ihres Gigaset C620H mit anderen Geräten.

Antworten auf häufig gestellte Fragen

Sie haben Fragen zu Ihrem Gigaset Produkt? Hier erhalten Sie Antworten.

Top 10 FAQs

  • First steps for troubleshooting
  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Which Gigaset handsets are compatible with my router?

    To check the compatibility between your Gigaset handset and your router, please open our compatibility database.

    The main features of various device combinations are displayed here.

  • Details of a phone book entry

    You can store up to 150 phonebook entries in your handset Gigaset C59h.

    Each entry contains the following fields:

    • First Name 16 figures
    • Surename 16 figures
    • Phone (Home) 32 numbers
    • Phone (Office) 32 numbers
    • Phone (Mobile) 32 numbers
    • E-Mail 60 figures
    • Anniversary On / Off
    • VIP Group
  • Can the internal music on hold to be changed or turned off?
  • How can I switch off or change the screensaver?
  • How can I get back my language ?
  • In which case is a cancelled bell shown in the display?

alle FAQs nach Themen

  • A
  • B
    • Batterie
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • C
  • D
  • F
  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • T
    • Telefonbuch / Adressbuch
      • Details of a phone book entry

        You can store up to 150 phonebook entries in your handset Gigaset C59h.

        Each entry contains the following fields:

        • First Name 16 figures
        • Surename 16 figures
        • Phone (Home) 32 numbers
        • Phone (Office) 32 numbers
        • Phone (Mobile) 32 numbers
        • E-Mail 60 figures
        • Anniversary On / Off
        • VIP Group

Downloads

Hier erhalten Sie Bedienungsanleitungen und Software-Updates.
Manuals
  • Gigaset C620H User guide (full version) en AT BE CH FR IT NL

  • Gigaset C620H Bedienungsanleitung (Langversion) de AT BE CH

Firmware
Software

Kompatibilität prüfen

Kombinieren Sie Gigaset Mobilteile und Basisstationen bzw. Router mit DECT-Funktion
Prüfen Sie die Kompatibilität zwischen Mobilteilen und Basisstationen anhand ausgewählter Funktionen.

Mobilteil anmelden

Sie besitzen ein Gigaset C620H Mobilteil und wollen dieses an einer Basisstation anmelden?
Das Gigaset C620H an einer Basis anmelden

Nicht fündig geworden?

Kontaktieren Sie den Gigaset Kundenservice für persönliche Hilfestellung.