A message occurs in the display when connecting to the incoming e-mail server. What can I do?
The following problems may occur when connecting to the incoming e-mail server. The messages are displayed in the display for a few seconds.
Prerequisites: Your base is connected to the Internet.
E-mail server inaccessible
The connection to the incoming e-mail server could not be established. This may have the following causes:
- Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
- Temporary problems with the incoming e-mail server (server is down or is not connected to the Internet).
Solution:
- Check the e-mail settings in the Web configurator.
- Try again later.
Currently not possible
The resources your phone requires to make the connection are busy, e.g.:
- The permitted number of VoIP connections has already been reached.
- One of the registered handsets is currently connected to the incoming e-mail server.
- Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
Solution:
- Try again later.
- Check the e-mail settings in the Web configurator
Login failed
Error when logging in to the incoming e-mail server. This may have the following cause:
- The permitted number of VoIP connections has already been reached.
- Incorrect entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
Solution:
- Check e-mail settings in the Web configurator.
Mailbox settings incomplete
- Incomplete entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
Solution
- Check/add to e-mail settings