A message occurs in the display when connecting to the incoming e-mail server. What can I do?

The following problems may occur when connecting to the incoming e-mail server. The messages are displayed in the display for a few seconds.

 

Prerequisites: Your base is connected to the Internet.

 

E-mail server inaccessible

The connection to the incoming e-mail server could not be established. This may have the following causes:

  • Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
  • Temporary problems with the incoming e-mail server (server is down or is not connected to the Internet).

Solution:

  • Check the e-mail settings in the Web configurator.
  • Try again later.

 

Currently not possible

The resources your phone requires to make the connection are busy, e.g.:

  • The permitted number of VoIP connections has already been reached.
  • One of the registered handsets is currently connected to the incoming e-mail server.
  • Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution:

  • Try again later.
  • Check the e-mail settings in the Web configurator

 

Login failed

Error when logging in to the incoming e-mail server. This may have the following cause:

  • The permitted number of VoIP connections has already been reached.
  • Incorrect entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution:

  • Check e-mail settings in the Web configurator.

 

Mailbox settings incomplete

  • Incomplete entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution

  • Check/add to e-mail settings