Ayuda para Gigaset S820H

Gigaset S820H
Bienvenido a la página de ayuda de su Gigaset S820H. En esta página encontrará respuestas a preguntas frecuentes . Los manuales de usuario así como el software y firmware están disponibles para su descarga. También encontrará video tutoriales, que le ayudará a empezar. Si su equipo tiene un defecto, puede registar su Gigaset S820H para solicitar su reparación. Además, encontrará accesorios para su Gigaset S820H. Si está buscando otros productos que funcionen con su Gigaset S820H, puede comprobar nuestra base de datos de compatibilidad. También hay información disponible sobre cómo registrar su Gigaset S820H a otros dispositivos.

Respuesta a preguntas frecuentes

¿Tiene preguntas sobre su equipo Gigaset ? Aquí encontrará las respuestas.

Top 10 FAQs

  • First steps for troubleshooting
  • Base reset
    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • Which batteries should I use for the Gigaset handset?

    Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • Why isn't there any picture in the display during an incoming call?

    To see a picture in the display in addition to the number from an internal caller you have to achieve the following settings:

     

    • At least one picture must be stored in the Media pool from the handset/base (via Gigaset QuickSync)
    • A directory entry must be dedicated to a picture in the directory entry options.
    • The caller must show his number for outgoing calls.
    • The Network provider must support the CLIP function and this function must be activated

    .
    Important Note:

     

    If a handset with picture-CLIP-function is registered to an older base station it could be possible that there is no picture shown in the display due to incompatibility reasons.

     

    In these cases please have a look at our compatibility database and choose your combination to see if it is possible or not.

     

    https://www.gigaset.com/hq/en/cms/PageCustomerServicesCompatibility.html


  • For which purposes can I use the integrated Bluetooth functionality?
    • Connecting Bluetooth headsets Exchangeing adressbook entries as VCards
    • Receiving adressbook entries from a second Bluetooth device (e.g. mobile, PDA)
    • Sending adressbook entries to a second Bluetooth device (e.g. mobile, PDA)
    • Copying contacts from the PC to the adressbook of the handset using the QuickSync Software

     

    Indications regarding the different functions:

     

    Headset operation:

    An outgoing call will not be transfered to the Bluetooth headset automatically. The connection to the call party has to be initiated as usual using the on-/off hook key at the handset or the handsfree key. Please press the on-/ off-hook key at the Bluetooth headset briefly to transfer the call from the handset to the headset

    The Gigaset handset supports the Bluetooth Headset- and Handsfree Profile. Please make sure your Bluetooth headset supports one of these profiles too.

     

    VCard transfer:

    If you want to receive entries from a mobile phone or an PDA this can lead to problems, if you try to send a block of entries.

    Fotos attached to a VCard entry will not be accepted from the Gigaset handset, due to restricted storage in the handset.

    In some cases it leads to problems, if a foto is assigned to the VCards. In this case the only possibility is to send the entry without foto.

  • Which Bluetooth profiles are supported by the SL78H / SL400H / S810H / S820H / S850H / SL910H handset?

    Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

    The Gigaset SL78H / SL400H / S810H / S820H / S850H / SL910H handsets are working with the Bluetooth® 2.1 standard  and support the following profiles:

    Serial Port Profile (SPP) for data communication with a PC.
    Headset Profile (HSP) and Handsfree Profile (HFP) for communication with a headset.
    OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).

    Known BT-Headsets, that do not work correctly with S810H, S820H and SL400H:
    - Jabra Wave BT 3.0 (100-93050000-60)

     

     

  • Is is possible to update via Bluetooth?

    Updating via Bluetooth is not supported. Please connect the handset to your PC using an USB data cable.

  • How to connect a Gigaset handset with the PC using a Bluetooth connection?

    The connection between you PC and the Gigaset handset depents in your Bluetooth device at the PC.

    To get a connection to the Gigaset it is necessary to activate the Bluetooth function at the handset.

    To that it is necessary to disconnect all cables from the handset and also not to charge the device in the charging cradle while you want to work with Bluetooth.

    You next have to pair your Gigaset handset with your PC. To do that start you Bluetooth software at your PC and search for new Bluetooth devices. The Gigaset will be shown, preconditioned it is in the radio radius of max. 10 meters to your PC.

    After the PC has found the handset you have to enter an security code. As a rule you get several possibilities for the security code. Please select the on which offers you to enter the code manually. Then enter a code, like 0000.

    Right now a window appears in the handset which prompts you to enter the code. Please enter here the same code as you selected before: 0000

    The pairing now has finished.

  • Bluetooth accessory can not be registered to the Gigaset handset?

    Please check, whether the Bluetooth accessory supports one of the given protocols, which are supported by the Gigaset handset:

     

    headset profile (for Bluetooth headsets)
    handsfree profil (for Bluetooth headsets)
    serial port profile (for PC connection)
    OBject EXchange Profile (OBEX)

     

    When the Bluetooth accessory was installed already, please delete the registration from the handset:

    • Bluetooth Menu
      Known Devices
      Select the accessory, e.g. a headset
      Options
      Delete Entry

     

    If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it.

     

    Please pay attention that perhaps previous settings will be deleted in the accessory.

      

    If you would like to use a headset already registered to another device (e.g., to a mobile phone) with your Gigaset handset, please deactivate this connection before you start the registration process.

     

     

     

todas las FAQs por tema

  • B
    • Bluetooth
      • Bluetooth accessory can not be registered to the Gigaset handset?

        Please check, whether the Bluetooth accessory supports one of the given protocols, which are supported by the Gigaset handset:

         

        headset profile (for Bluetooth headsets)
        handsfree profil (for Bluetooth headsets)
        serial port profile (for PC connection)
        OBject EXchange Profile (OBEX)

         

        When the Bluetooth accessory was installed already, please delete the registration from the handset:

        • Bluetooth Menu
          Known Devices
          Select the accessory, e.g. a headset
          Options
          Delete Entry

         

        If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it.

         

        Please pay attention that perhaps previous settings will be deleted in the accessory.

          

        If you would like to use a headset already registered to another device (e.g., to a mobile phone) with your Gigaset handset, please deactivate this connection before you start the registration process.

         

         

         

      • For which purposes can I use the integrated Bluetooth functionality?
        • Connecting Bluetooth headsets Exchangeing adressbook entries as VCards
        • Receiving adressbook entries from a second Bluetooth device (e.g. mobile, PDA)
        • Sending adressbook entries to a second Bluetooth device (e.g. mobile, PDA)
        • Copying contacts from the PC to the adressbook of the handset using the QuickSync Software

         

        Indications regarding the different functions:

         

        Headset operation:

        An outgoing call will not be transfered to the Bluetooth headset automatically. The connection to the call party has to be initiated as usual using the on-/off hook key at the handset or the handsfree key. Please press the on-/ off-hook key at the Bluetooth headset briefly to transfer the call from the handset to the headset

        The Gigaset handset supports the Bluetooth Headset- and Handsfree Profile. Please make sure your Bluetooth headset supports one of these profiles too.

         

        VCard transfer:

        If you want to receive entries from a mobile phone or an PDA this can lead to problems, if you try to send a block of entries.

        Fotos attached to a VCard entry will not be accepted from the Gigaset handset, due to restricted storage in the handset.

        In some cases it leads to problems, if a foto is assigned to the VCards. In this case the only possibility is to send the entry without foto.

      • How many Bluetooth devices can be managed by the Gigaset?

        You can register 1 Bluetooth headset to

        the handset. You can also register up to 5 data devices (PC, PDA) to send and receive directory entries as vCards or exchange data with the computer.

      • How many entries can be sent/received?

        You're able to send/receive up to 500

        entries as VCard format.

      • How to connect a Gigaset handset with the PC using a Bluetooth connection?

        The connection between you PC and the Gigaset handset depents in your Bluetooth device at the PC.

        To get a connection to the Gigaset it is necessary to activate the Bluetooth function at the handset.

        To that it is necessary to disconnect all cables from the handset and also not to charge the device in the charging cradle while you want to work with Bluetooth.

        You next have to pair your Gigaset handset with your PC. To do that start you Bluetooth software at your PC and search for new Bluetooth devices. The Gigaset will be shown, preconditioned it is in the radio radius of max. 10 meters to your PC.

        After the PC has found the handset you have to enter an security code. As a rule you get several possibilities for the security code. Please select the on which offers you to enter the code manually. Then enter a code, like 0000.

        Right now a window appears in the handset which prompts you to enter the code. Please enter here the same code as you selected before: 0000

        The pairing now has finished.

      • Is is possible to update via Bluetooth?

        Updating via Bluetooth is not supported. Please connect the handset to your PC using an USB data cable.

      • Is it possible to send/exchange VCards in combination with a picture?

        If you want to transfer an directory /

        phone book entry with VCard format from a mobile phone to you Gigaset handset, this basicly is possible. A foto stored to the entry in the mobile phone will not be transfered to the Gigaset, due to limited storage in the Gigaset handset.

      • Is it possible to use Bluetooth and the USB data cable simultaneously?

        If Bluetooth is activated and the supplied USB data cable is plugged into the connection socket, Bluetooth is automatically deactivated.

        If a Bluetooth voice connection has already been established, Bluetooth is not deactivated until this connection is deactivated.

        If a Bluetooth data connection has already been established, the response depends on the receiving device.

        Bluetooth is automatically reactivated when the USB data cable is removed.

        If Bluetooth is deactivated and the USB data cable is plugged in, Bluetooth cannot be activated.

      • Is it possible to use Bluetooth and the USB data cable simultaneously?

        If Bluetooth is activated and the supplied USB data cable is plugged into the connection socket, Bluetooth is automatically deactivated.

        If a Bluetooth voice connection has already been established, Bluetooth is not deactivated until this connection is deactivated.

        If a Bluetooth data connection has already been established, the response depends on the receiving device.

        Bluetooth is automatically reactivated when the USB data cable is removed.

        If Bluetooth is deactivated and the USB data cable is plugged in, Bluetooth cannot be activated.

      • The same Bluetooth accessory can not be registered again to the Gigaset handset?
        • Please deregister other devices which were possibly registered to the handset before.
        • - Bluetooth Menu
          - Known Devices
          - Select the accessory, e.g. a headset 
          - Options
          - Delete Entry

         

        If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it. Please pay attention that perhaps previous settings will be deleted in the accessory.

      • What has to be noticed in case of an incoming call?

        An incoming call will also be signalized at the Bluetooth headset and can immediately be accepted by pressing the 'Accept button' (see manual of your Bluetooth headset producer).

        If you accept the call with your Gigaset device, and afterwards want to transfer the call to your headset, you also just need to press the accept button at your headset. In this case, the transfer of the call could take between 3 and 5 seconds.

        Within this period you should avoid to press the accept button twice, because you possibly could hang up the call.

      • What has to be noticed in case of an outgoing call?

        Continuing a call on a Bluetooth headset

         

        Precondition for continuing a call on a Bluetooth headset:

         

        Bluetooth is activated and a connection has been established between the Bluetooth headset and the handset. Dial procedure was initiated by Gigaset handset.

        Press the talk key on the Bluetooth headset. It may take up to 5 seconds to establish a connection to the handset.

         

        For further details about your headset, see the user guide issued with it.

      • Which Bluetooth headsets are recommended?

        Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset supports the Headset Profile and Handsfree Bluetooth profil for communication with a headset. 

        You can operate headsets on your handset that have the Headset or Handsfree profile. If both profiles are available, the handsfree profile is used to communicate.

        Known BT-Headsets that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

      • Which Bluetooth profiles are supported by the SL78H / SL400H / S810H / S820H / S850H / SL910H handset?

        Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset SL78H / SL400H / S810H / S820H / S850H / SL910H handsets are working with the Bluetooth® 2.1 standard  and support the following profiles:

        Serial Port Profile (SPP) for data communication with a PC.
        Headset Profile (HSP) and Handsfree Profile (HFP) for communication with a headset.
        OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).

        Known BT-Headsets, that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

    • Battery
      • Which batteries should I use for the Gigaset handset?

        Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

  • F
  • N
    • Notes on Caller ID (CID)
      • Notes on Caller ID (CID)

        By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • P
    • Picture CLIP
      • Why isn't there any picture in the display during an incoming call?

        To see a picture in the display in addition to the number from an internal caller you have to achieve the following settings:

         

        • At least one picture must be stored in the Media pool from the handset/base (via Gigaset QuickSync)
        • A directory entry must be dedicated to a picture in the directory entry options.
        • The caller must show his number for outgoing calls.
        • The Network provider must support the CLIP function and this function must be activated

        .
        Important Note:

         

        If a handset with picture-CLIP-function is registered to an older base station it could be possible that there is no picture shown in the display due to incompatibility reasons.

         

        In these cases please have a look at our compatibility database and choose your combination to see if it is possible or not.

         

        https://www.gigaset.com/hq/en/cms/PageCustomerServicesCompatibility.html


  • R
    • Reset procedures
      • Base reset
        • Unplug the power-supply unit from the socket.
        • Press and hold down the paging key on the base station.
        • Plug in the power-supply unit again.
        • Keep the paging key on the base station pressed.
        • Release the paging key after 3 seconds.


        PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

Descargas

Obtenga manuales o actualizaciones de software para su producto Gigaset.
Manuals
  • Gigaset S820H Manual de usuario (versión completa) es ES

Firmware
Software
  • QuickSync Version 4.0 (Mac OS 10.9 - 10.13 High Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.13 High Sierra, 10.12 Sierra, 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (April 2018)

    Version 4.0

    • NEW: Mac OS 10.13 High Sierra support (64 bit system)

     

    Download
  • QuickSync Version 8.6 (64 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (64 bit)
    • Windows® 7 (64 bit)
    • Windows® 8 and 8.1 (64 bit)
    • Windows® 10 (64 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset C670H PRO, CL660H, CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless

     

    Release notes (April 2018) 

    Version 8.6(8.6.876.3)

    • NEW: Support of handsets Gigaset CL660H, C670H PRO, Swyx D710 and Swyx D750

     

    Release notes (July 2018) 

    Version 8.6(8.6.877.1)

    • NEW: Support of handsets Gigaset TX480HX and Maxwell Cordless
    • NEW: Data protection policy description (EU GDPR)
    Download
  • QuickSync Version 8.6 (32 bit Version)

    Gigaset QuickSync for Windows

    The new Gigaset phones let you exchange your contact data both quickly and easily. Plus, you can sync your address book data. Gigaset QuickSync for fast and easy synchronization of your PC address book with your Gigaset phone.

    NEW: Cloud synchronisation with Google™ contacts.

    Thanks to this convenient software, you can easily synchronize your addresses in Google™ contacts, Microsoft® Outlook®, Windows® contacts (Windows® Vista, Windows® 7 or Windows® 8) with your Gigaset phone via Bluetooth®, a data transfer cable or Ethernet network connection.

     

    General information 

    Supported Operating Systems:  

    • Windows® Vista (32 bit)
    • Windows® 7 (32 bit)
    • Windows® 8 and 8.1 (32 bit)
    • Windows® 10 (32 bit)

     

     Supported programs: 

    • Google™ Contacts (Cloud service via Internet)
    • Windows® Contacts (on Windows® Vista, Windows® 7, Windows® 8/8.1 and Windows® 10)
    • Microsoft® Outlook® 2007, 2010, 2013 and 2016 (all in 32 bit version only)

     

    Features of Gigaset QuickSync Windows® application: 

    • Fast synchronization between your PC address book and Gigaset handset or desktop base
    • Download of ringer melodies, screen savers and caller’s pictures
    • Support all (not copyright protected) music formats on the PC - real sounds (e.g. MP3, AAC, …) with automatic conversion to phone's (G.722) format during download 
    • Ringtone Editor: User can comfortably select, which part of the melody will be sent to handset
    • Picture Editor: User can comfortably select, which part of the picture will be sent to handset
    • Automatic picture transfer from Outlook® contacts into handset address book (only for SL910H, S820H, S850H, S850HX, SL450H, SL450HX, SL350H, SL360HS, CL660HX and S650H PRO, SL750H PRO)
    • Caller pictures in Outlook® contacts are automatically associated with the address book entry
    • For Contacts in Outlook® 2007, 2010, 2013 and 2016; up to 244 pictures synchronized
    • Full resolution with caller pictures starting with Outlook® 2010, previous versions provide limited resolutions. 
    • Support of multiple phones with user friendly names

     

    CTI-Functionality (telephony modus):

    • Support of Windows® Telephony Interface for e.g. dialing directly from Outlook® contacts
    • incoming calls are displayed on the PC
    • CTI via Bluetooth for SL910H, S820H, SL78H, SL400H, S800H, S810H, S850H, S850HX, SL450H, SL450HX, SL360HS and SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • CTI via USB for S79H, CL660H, CL660HX and SL350H
    • CTI via Ethernet for DL500A, DX600A ISDN, DX800A all in one, DE700, DE900, DE310 and DE410.
    • Bluetooth connection setup integrated with QuickSync
    • Auto start Gigaset QuickSync when Windows® starts (option)

     

    Support of Gigaset SL910H, S820H, SL78H, S79H, S800H, S810H and SL400H, S850H, S850HX, SL450H, SL450HX, SL360HS, SL350H, CL660H, CL660HX as well as S510H PRO, SL610H PRO and SL750H PRO: 

    • USB-Drivers (WHQL-certified) provided for USB-Interface
    • Synchronization of up to 500 Address book Entries
    • Automatic check for new Firmware-Versions (daily) 
    • Handset Firmware-Update (only via USB-connection)

     

    Support of DL500A, DX600A ISDN, DX800A all in one, DE310 IP PRO and DE410 IP PRO:

    • Synchronization of up to 1000 Address book Entries 
    • local network connection

     

    Support of DE700 IP PRO and DE900 IP PRO: 

    • synchronization of additional contact`s phone numbers and fields like caller`s picture or address

     

    Gigaset QuickSync is compatible with the following Gigaset handsets:

    • Gigaset C670H PRO, CL660H, CL660HX
    • Gigaset S850H, S850HX, SL450H, SL450HX, SL360HS
    • Gigaset SL910, SL910A, SL910H, S820, S820A, S820H, SL400, SL400A, SL400H, SL350H
    • Gigaset SX810ISDN, SX810A ISDN,S810H, SX790ISDN, SX790A ISDN
    • Gigaset SL610H PRO, S510H PRO, S650H PRO, SL750H PRO
    • Gigaset SL785, SL780, SL78H,  S795, S790, S79H, S850H PRO

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE700 IP PRO, DE900 IP PRO, DE310 IP PRO, DE410 IP PRO, TX480HX and Maxwell Cordless

     

    Release notes (April 2018) 

    Version 8.6(8.6.876.3)

    • NEW: Support of handsets Gigaset CL660H, C670H PRO, Swyx D710 and Swyx D750

     

    Release notes (July 2018) 

    Version 8.6(8.6.877.1)

    • NEW: Support of handsets Gigaset TX480HX and Maxwell Cordless
    • NEW: Data protection policy description (EU GDPR)
    Download
  • QuickSync Version 3.6 (Mac OS 10.7 - 10.12 Sierra)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS X 10.11 El Capitan, 10.10 Yosemite, 10.9, 10.8, 10.7

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset CL660HX, SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, S850H, S850HX, SL350, SL360HS, SL450H, SL450HX, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H, S510H PRO, S650H PRO, SL610H PRO und SL750H PRO.

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Release Notes (November 2016)

    Version 3.6

    • NEW: Mac OS 10.12 Sierra support 
    Download
  • QuickSync Version 3.0.2 (Mac OS 10.5 - 10.9)

    Gigaset QuickSync for Mac

    Gigaset QuickSync allows you to easy synchronize your Mac OS contacts with your address data on Gigaset handsets via  Bluetooth®, USB cable or ethernet (LAN) (depending on the device one or more connection types are available).

     

    General information 

    Supported Operating Systems:  

    • Mac OS 10.9, 10.8, 10.7, 10.6, 10.5

     

    Features of Gigaset QuickSync for Mac: 

    • Synchronization between Mac addressbook (including iCloud) and supported Gigaset handsets
    • Download of ringer tones, screen savers and picture clips
    • Supports all Quicktime audio formats – automatic conversion into G.722 format during download to handset
    • Ringtone editor: you can select, how many seconds of the music will be transferred
    • Automatic picture transfer from Mac address book (only for SL910H and S820H)

     

    CTI functionality: Dialing of phone numbers on a connected Gigaset phone:

    • You can select a phone number within a program (e.g. Safari) and start dialing via the context menu
    • The connected phone (Gigaset handset or desktop phone) dials the number in listening-in mode
      (context menu has to be activated via System settings->Keypad->Shortcuts->Services)
    • Support of several handsets with individual names for each handset

     

    Gigaset QuickSync is compatible with the following Gigaset handsets: 

    • Gigaset SL785, SL780, SL78H, SL565, SL560, SL56, SL400, SL400A, SL400H, SL375, SL370, SL37H, S810, S810A, S810H, S800, S800A, S800H, S820, S820A, S820H, SL910, SL910A, SL910H, S790, S795, S79H, SX790 ISDN, SX795 ISDN, S685, S680, SX685 isdn, SX680 isdn, S685 IP, S68H

     

    Gigaset QuickSync is compatible with Gigaset desktop phones:

    • Gigaset DL500A, DX600A ISDN, DX800A all in one, DE310, DE410, DE700, DE900 IP PRO

     

    Download
  • Quick Sync - Privacy Policy

Verificar compatibilidad

Verificar si un terminal Gigaset es compatible con una estación base Gigaset o un router DECT.
Verificar la compatibilidad de un terminal y una estación base seleccionando funciones individuales.

Registrar un terminal a la estación base

You have a Gigaset S820H handset and want to register a base station?
Register base station to the Gigaset S820H

¿No encuentra lo que está buscando?

Por favor póngase en contacto con nuestro Servicio de Atención al Cliente para solicitar  ayuda personalizada.