My device doesn’t charge – what can I do?

Under certain circumstances it could happen, that your Gigaset QV 830/1030 doesn’t start the charging process immediately. If so, it seems that it doesn’t charge at all, since the charging indication doesn’t appear as well.
This behavior could be caused et al. by extremely usage (e.g. enduring maximum brightness of LCD and/or intensive 3D gameplay) without following the recharge instruction appearing in the display. Furthermore an enduring non-usage of the device within standby mode could cause this status. In this case the battery would be in a deep discharge mode.

In order to solve this status please just charge your device for continuously several hours (best would be over night). Please use only the original power supply.