Support for Gigaset L800HX

Gigaset L800HX
Welcome to the support resource for your Gigaset L800HX. On this page you will find answers to frequently asked questions. Manuals as well as software and firmware are available for download. You will also find video tutorials, which will help you to get started. Should your device have a defect, you can register your Gigaset L800HX for repair. Furthermore you will find accessories for your Gigaset L800HX. If you're looking for products matching your Gigaset L800HX, have a look at our compatibility database. You can also find out how to register your Gigaset L800HX with other devices.

Answers to frequently asked questions

You have questions regarding your Gigaset product? Here you will find answers.

Top 10 FAOs

  • A DTMF dialing during the call is not possible.
    The use of T-Net Codes and T-ISDN Codes, e.g. call forwarding, call on busy, use with door intercom, request from answering machines,
    PIN entries, e.g. conference systems, are currently not supported.

  • Without a connection to the Internet, the L800HX can only be used as a loudspeaker via AUX IN or bluetooth. No calls are signalled and dialing is not possible.

  • Unfortunately, Amazon does not allow other smart speakers with this function.

  • The list of mobile phone contacts is syncronized automatically when you open the Amazon App. It is not possible to syncronize single contacts.

  • There is only the wake word "Alexa", other wake words cannot be set.

  • This function is not supported by voice command. To activate bluetooth, press the mode button repeatedly until the light ring lights up blue.

  • If you have assigned a name to an internal handset in the L800HX app, the L800HX app automatically generates a phone number in the contacts of your smartphone. If, for example, the INT1 handset in the L800HX app is named "living room", you will also find a contact with the name "living room" in the contact list of your smartphone. This phone number has 10 digits. The command would be: "Alexa, call living room."
    Please note that each new contact (smartphone contacts) is only synchronized after the Amazo Alexa App has been opened, and can only then be called via voice dial via the L800HX.

  • Key commands in conjunction with AVM routers such as **9, which are sent to all phones, do not work.
    You cannot also toggle in the analog telephone line.

  • Please check the internet filter of the FritzBox and set this filter for the L800HX to unrestricted access if necessary.

  • No. This function was not provided for.

all FAQs by topic

  • B
    • Bluetooth
      • This function is not supported by voice command. To activate bluetooth, press the mode button repeatedly until the light ring lights up blue.

  • C
    • Contacts
      • No. This function was not provided for.

      • The list of mobile phone contacts is syncronized automatically when you open the Amazon App. It is not possible to syncronize single contacts.

      • The synchronization of contacts between a smartphone and Amazon Alexa, basically affects all contacts. If you only want to use selected contacts, you have to enter them manually in the contact list of the Alexa app.

    • Compatibility
      • The L800HX also works on other DECT compatible bases, such as AVM FritzBox (with current software).

      • Key commands in conjunction with AVM routers such as **9, which are sent to all phones, do not work.
        You cannot also toggle in the analog telephone line.

    • Compatibility / System requirements
      • Unfortunately, Amazon does not allow other smart speakers with this function.

      • Please check the internet filter of the FritzBox and set this filter for the L800HX to unrestricted access if necessary.

  • D
    • DTMF dialling
      • A DTMF dialing during the call is not possible.
        The use of T-Net Codes and T-ISDN Codes, e.g. call forwarding, call on busy, use with door intercom, request from answering machines,
        PIN entries, e.g. conference systems, are currently not supported.

  • I
    • Internal calling
      • If you have assigned a name to an internal handset in the L800HX app, the L800HX app automatically generates a phone number in the contacts of your smartphone. If, for example, the INT1 handset in the L800HX app is named "living room", you will also find a contact with the name "living room" in the contact list of your smartphone. This phone number has 10 digits. The command would be: "Alexa, call living room."
        Please note that each new contact (smartphone contacts) is only synchronized after the Amazo Alexa App has been opened, and can only then be called via voice dial via the L800HX.

    • Incoming & outgoing calls
      • Without a connection to the Internet, the L800HX can only be used as a loudspeaker via AUX IN or bluetooth. No calls are signalled and dialing is not possible.

  • V
    • Voice Dailling
      • There is only the wake word "Alexa", other wake words cannot be set.

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