Support for Gigaset smart care

Gigaset smart care
Welcome to the support resource for your Gigaset smart care. On this page you will find answers to frequently asked questions. Manuals as well as software and firmware are available for download. You will also find video tutorials, which will help you to get started. Should your device have a defect, you can register your Gigaset smart care for repair. Furthermore you will find accessories for your Gigaset smart care. If you're looking for products matching your Gigaset smart care, have a look at our compatibility database. You can also find out how to register your Gigaset smart care with other devices.

Answers to frequently asked questions

You have questions regarding your Gigaset product? Here you will find answers.

Top 10 FAOs

  • Gigaset smart care app from the App Store(Google or iOS)

  • It is currently possible to use the following Gigaset Smart Security Sensors with the Smart Care System:
    Gigaset universal, Gigaset motion, Gigaset water, Gigaset smoke and Gigaset button.
    We are constantly working to improve our products and services. We will keep you informed and actively communicate when new solutions are available.

  • Our Smart Care app is an essential component of the Smart Care product, via which all information is displayed. Therefore it is obligatory to use the app.

  • No, this is unfortunately not possible. In order to use Gigaset Smart Care, an user account must be created.

    • App for iOS or Android
    • Using the app, you can define the routines for the activities individually and change them at any time.
    • Overview of the current activities in the apartment/house
    • Push notification to the smartphone in case of alarm (e.g. if the person leaves the house at night)
    • 1 x base
    • 2 x motion detectors
    • 5 x universal sensors (e.g. for mounting on windows, doors or refrigerator)
    • 1 x Alarm button (wireless button)

all FAQs by topic

  • A
    • App
      • Gigaset smart care app from the App Store(Google or iOS)

  • P
    • Product information
      • No, this is unfortunately not possible. In order to use Gigaset Smart Care, an user account must be created.

      • It is currently possible to use the following Gigaset Smart Security Sensors with the Smart Care System:
        Gigaset universal, Gigaset motion, Gigaset water, Gigaset smoke and Gigaset button.
        We are constantly working to improve our products and services. We will keep you informed and actively communicate when new solutions are available.

      • Our Smart Care app is an essential component of the Smart Care product, via which all information is displayed. Therefore it is obligatory to use the app.

        • 1 x base
        • 2 x motion detectors
        • 5 x universal sensors (e.g. for mounting on windows, doors or refrigerator)
        • 1 x Alarm button (wireless button)
        • App for iOS or Android
        • Using the app, you can define the routines for the activities individually and change them at any time.
        • Overview of the current activities in the apartment/house
        • Push notification to the smartphone in case of alarm (e.g. if the person leaves the house at night)

Downloads

Get manuals or software updates for your Gigaset product.

Didn't find what you were looking for?

Please contact our Customer Services for personal assistance.