My handset displays „Server not accessible“. What can I do?

In this status no VoIP calls are possible. Please check the following points:

  • Make sure that the Gigaset is connected to one of the LAN ports of the router and check, if the plug of the network cable are correctly engaged on the Gigaset base station and the router.
  • Make sure that the Gigaset gets an IP address from the router(blue LED illuminates at the base station).
  • Make sure that the router is connected to the internet.

If all the above criteria has been met, please check the configuration of your VoIP provider. Thereto Start the menu on the handset "Settings" – "Base" - "VoIP Configuration" or open the Web page "Settings" - "Telephony" - "Connections".