Support for Gigaset Repeater 2.0

Gigaset Repeater 2.0
Welcome to the support resource for your Gigaset Repeater 2.0. On this page you will find answers to frequently asked questions. Manuals as well as software and firmware are available for download. Также Вы можете найти видео материалы, которые помогут Вам с самого начала В случае, если ваше устройство оказалось бракованным, Вы можете зарегистрировать Gigaset Repeater 2.0 для дальнейшей замены. Также Вы можете подобрать аксессуары для Вашего Gigaset Repeater 2.0. If you're looking for products matching your Gigaset Repeater 2.0, have a look at our compatibility database. You can also find out how to register your Gigaset Repeater 2.0 with other devices.

Answers to frequently asked questions

You have questions regarding your Gigaset product? Here you will find answers.
  • Please refer to the user guide of your phone to check whether your base station is suitable for operating the repeater and how to prepare it for registering the repeater.
    Before starting registration, position the Gigaset Repeater directly adjacent to the base station and to a power connection. If you are already using Gigaset Repeaters, these must be switched on and positioned close to the base station for this registration procedure.

    Automatic registration
    Carry out the following steps:

    • Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this, the device will enter registration mode for 5 minutes.
    • Prepare the base station for registering the repeater, in the same way as you would to manually register a handset. Please refer to the operating instructions for your base station.

    The repeater will automatically be registered to the base station. The LEDs will indicate whether registration was successful or unsuccessful.

    Please note: Ensure that no other base stations in registration mode are located close to the Gigaset Repeater during this procedure.

    De-registration

    It may be necessary to de-register the repeater, for example if it has to be replaced. Information about this can be found in the operating instructions of your base station, or via the system menu of your phone e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones without a repeater system menu, the repeater can be de-registered using the Reset Repeater procedure. 

  • If registration was not successful or re-registration has to be carried out for another reason, you can reset the repeater as follows.

    • Press repeater button (left LED flashes slowly).
    • Release repeater button once the left LED flashes quickly (after approximately 10 seconds).The repeater is ready for registration once again.
  • With the Gigaset Repeater, you can extend the range and reception strength of your base station. Up to 6 Gigaset Repeater units can be used with a single base station. The maximum number depends on your base station and the type of DECT transmission (encrypted/unencrypted).
    A maximum of 2 conversations can be held at the same time within the extended reception range.The number of handsets that can be registered to your base station is not affected by the Gigaset Repeater.

  • Once registration has been carried out successfully, you can install the

    Gigaset Repeater wherever you would like to extend the reception range

    of your handsets. However, you must ensure that there is a power point

    at the place of installation and that the left LED remains on constantly

    after the device has been switched on.
    If the left LED flashes, the

    Gigaset Repeater is too far away from the base station or reception is

    being hindered by thick walls or metal objects for example (e.g.

    radiators).

    When looking for a suitable installation site, a

    useful guide is a handset which requires a good connection with the base

    station at the Gigaset Repeater installation site.
    To operate a

    handset for the first time in the extended Gigaset Repeater area, switch

    off the handset within the new reception range of the Gigaset Repeater,

    but outside the reception range of the base station, and then switch it

    back on again.

    Please note: If you are using more than

    one Gigaset Repeater in the area of your base station, you must keep the

    Gigaset Repeaters at least 10 m apart.

  • Left LED: display registration and operation function


    In operation

    Light off power supply off
    Constantly on normal link to base station
    Flashing no link to base station
    Not yet registrated

    Flashing twice per second ready for automatic registration
    Light off automatic registration unsuccessful after 5 mins


    Right LED: displays the handset traffic via the repeater

    In operation



    Light off no traffic
    Flashing once every 3 seconds one handset linked via repeater
    Flashing twice every 3 seconds two handset linked via repeater
    Constantly on base station not prepared for operation with a repeater (does not apply to base stations where Repeater Mode can be switched off and on)

  • Problem Cause Action
    Left LED flashes continu-ously when the registration procedure has been con-cluded No radio connection to the base station Repeat registration
    Left LED flashes continu-ously at a selected location No radio connection to the base station Select a new location
    Left LED does not light up at all Power supply off Check the power point
    No reception of the handset in the area of the repeater Repeater not registered

    No radio connection to the base station

    Handset cannot find the repeater
    Repeat registration

    Select a new location

    Switch handset on and off
    Right LED lit constantly Base station has not been prepared for repeater operation Check the preconditions and prepar-atory steps required by your base sta-tion for registering a repeater. Then repeat these steps to register the repeater.
    No registration of addi-tional repeaters possible with encryption activated Maximum number of repeaters that can be con-nected to the base station has been reached De-register repeaters that are no longer required using the repeater de-registration procedure described in the user guide or system menu of your phone.If you need more repeaters to relay the base station, please note that you can run up to 6 repeaters, if encryp-tion is deactivated.To deactivate encryption, all regis-tered repeaters must first be de-regis-tered. You can then deactivate encryption and register your repeat-ers again.

  • The verification tone enables you to establish whether or not the handset is working in the extended area of the Gigaset Repeater. This tone is audible on the handset every 2.5 seconds as long as a line is allocated. Proceed as follows:

    Repeater:

    • To switch on the verification tone: Press repeater button until the right LED lights up (after approximately 20 seconds).
    • To switch off the verification tone again: Press repeater button again until the right LED goes out (after approximately 20 seconds).


    Handset:

    • Allocate line (hold down call answer button).
    • When you hear the verification tone, you are in the extended reception area. If you don't hear a verification tone, move towards the repeater with the handset until you hear it.
  • C
    • Configuration
      • Please refer to the user guide of your phone to check whether your base station is suitable for operating the repeater and how to prepare it for registering the repeater.
        Before starting registration, position the Gigaset Repeater directly adjacent to the base station and to a power connection. If you are already using Gigaset Repeaters, these must be switched on and positioned close to the base station for this registration procedure.

        Automatic registration
        Carry out the following steps:

        • Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this, the device will enter registration mode for 5 minutes.
        • Prepare the base station for registering the repeater, in the same way as you would to manually register a handset. Please refer to the operating instructions for your base station.

        The repeater will automatically be registered to the base station. The LEDs will indicate whether registration was successful or unsuccessful.

        Please note: Ensure that no other base stations in registration mode are located close to the Gigaset Repeater during this procedure.

        De-registration

        It may be necessary to de-register the repeater, for example if it has to be replaced. Information about this can be found in the operating instructions of your base station, or via the system menu of your phone e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones without a repeater system menu, the repeater can be de-registered using the Reset Repeater procedure. 

      • The verification tone enables you to establish whether or not the handset is working in the extended area of the Gigaset Repeater. This tone is audible on the handset every 2.5 seconds as long as a line is allocated. Proceed as follows:

        Repeater:

        • To switch on the verification tone: Press repeater button until the right LED lights up (after approximately 20 seconds).
        • To switch off the verification tone again: Press repeater button again until the right LED goes out (after approximately 20 seconds).


        Handset:

        • Allocate line (hold down call answer button).
        • When you hear the verification tone, you are in the extended reception area. If you don't hear a verification tone, move towards the repeater with the handset until you hear it.
      • With the Gigaset Repeater, you can extend the range and reception strength of your base station. Up to 6 Gigaset Repeater units can be used with a single base station. The maximum number depends on your base station and the type of DECT transmission (encrypted/unencrypted).
        A maximum of 2 conversations can be held at the same time within the extended reception range.The number of handsets that can be registered to your base station is not affected by the Gigaset Repeater.

  • G
    • Generally
      • If registration was not successful or re-registration has to be carried out for another reason, you can reset the repeater as follows.

        • Press repeater button (left LED flashes slowly).
        • Release repeater button once the left LED flashes quickly (after approximately 10 seconds).The repeater is ready for registration once again.
      • Please refer to the user guide of your phone to check whether your base station is suitable for operating the repeater and how to prepare it for registering the repeater.
        Before starting registration, position the Gigaset Repeater directly adjacent to the base station and to a power connection. If you are already using Gigaset Repeaters, these must be switched on and positioned close to the base station for this registration procedure.

        Automatic registration
        Carry out the following steps:

        • Switch on Gigaset Repeater: Connect the power supply unit to a plug socket. Following this, the device will enter registration mode for 5 minutes.
        • Prepare the base station for registering the repeater, in the same way as you would to manually register a handset. Please refer to the operating instructions for your base station.

        The repeater will automatically be registered to the base station. The LEDs will indicate whether registration was successful or unsuccessful.

        Please note: Ensure that no other base stations in registration mode are located close to the Gigaset Repeater during this procedure.

        De-registration

        It may be necessary to de-register the repeater, for example if it has to be replaced. Information about this can be found in the operating instructions of your base station, or via the system menu of your phone e.g. C430/C430A, C530/C530A, CL660/CL660A, E630/E630A. For phones without a repeater system menu, the repeater can be de-registered using the Reset Repeater procedure. 

      • The verification tone enables you to establish whether or not the handset is working in the extended area of the Gigaset Repeater. This tone is audible on the handset every 2.5 seconds as long as a line is allocated. Proceed as follows:

        Repeater:

        • To switch on the verification tone: Press repeater button until the right LED lights up (after approximately 20 seconds).
        • To switch off the verification tone again: Press repeater button again until the right LED goes out (after approximately 20 seconds).


        Handset:

        • Allocate line (hold down call answer button).
        • When you hear the verification tone, you are in the extended reception area. If you don't hear a verification tone, move towards the repeater with the handset until you hear it.
      • With the Gigaset Repeater, you can extend the range and reception strength of your base station. Up to 6 Gigaset Repeater units can be used with a single base station. The maximum number depends on your base station and the type of DECT transmission (encrypted/unencrypted).
        A maximum of 2 conversations can be held at the same time within the extended reception range.The number of handsets that can be registered to your base station is not affected by the Gigaset Repeater.

      • Left LED: display registration and operation function


        In operation

        Light off power supply off
        Constantly on normal link to base station
        Flashing no link to base station
        Not yet registrated

        Flashing twice per second ready for automatic registration
        Light off automatic registration unsuccessful after 5 mins


        Right LED: displays the handset traffic via the repeater

        In operation



        Light off no traffic
        Flashing once every 3 seconds one handset linked via repeater
        Flashing twice every 3 seconds two handset linked via repeater
        Constantly on base station not prepared for operation with a repeater (does not apply to base stations where Repeater Mode can be switched off and on)
      • Once registration has been carried out successfully, you can install the

        Gigaset Repeater wherever you would like to extend the reception range

        of your handsets. However, you must ensure that there is a power point

        at the place of installation and that the left LED remains on constantly

        after the device has been switched on.
        If the left LED flashes, the

        Gigaset Repeater is too far away from the base station or reception is

        being hindered by thick walls or metal objects for example (e.g.

        radiators).

        When looking for a suitable installation site, a

        useful guide is a handset which requires a good connection with the base

        station at the Gigaset Repeater installation site.
        To operate a

        handset for the first time in the extended Gigaset Repeater area, switch

        off the handset within the new reception range of the Gigaset Repeater,

        but outside the reception range of the base station, and then switch it

        back on again.

        Please note: If you are using more than

        one Gigaset Repeater in the area of your base station, you must keep the

        Gigaset Repeaters at least 10 m apart.

  • T
    • Troubleshooting
      • If registration was not successful or re-registration has to be carried out for another reason, you can reset the repeater as follows.

        • Press repeater button (left LED flashes slowly).
        • Release repeater button once the left LED flashes quickly (after approximately 10 seconds).The repeater is ready for registration once again.

      • Problem Cause Action
        Left LED flashes continu-ously when the registration procedure has been con-cluded No radio connection to the base station Repeat registration
        Left LED flashes continu-ously at a selected location No radio connection to the base station Select a new location
        Left LED does not light up at all Power supply off Check the power point
        No reception of the handset in the area of the repeater Repeater not registered

        No radio connection to the base station

        Handset cannot find the repeater
        Repeat registration

        Select a new location

        Switch handset on and off
        Right LED lit constantly Base station has not been prepared for repeater operation Check the preconditions and prepar-atory steps required by your base sta-tion for registering a repeater. Then repeat these steps to register the repeater.
        No registration of addi-tional repeaters possible with encryption activated Maximum number of repeaters that can be con-nected to the base station has been reached De-register repeaters that are no longer required using the repeater de-registration procedure described in the user guide or system menu of your phone.If you need more repeaters to relay the base station, please note that you can run up to 6 repeaters, if encryp-tion is deactivated.To deactivate encryption, all regis-tered repeaters must first be de-regis-tered. You can then deactivate encryption and register your repeat-ers again.

Downloads

Get manuals or software updates for your Gigaset product.

Check compatibility

Check if a particular Gigaset handset is compatible with a Gigaset base station.
Check compatibility
Check compatibility of handset and base station by selecting individual functions.
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