Assistance pour Gigaset A400

• Unplug the power-supply unit from the socket.
  
• Press and hold down the paging key on the base station.
  
• Plug in the power-supply unit again.
  
• Keep the paging key on the base station pressed.
  
• Release the paging key after 3 seconds.

PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:

• Use the phone cable from the Gigaset packaging.
• If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
• Connect the cable to the router`s phone jack / phone port / FON port.
• Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
• Please make sure that your internet connection is working.

If the problem persists, please contact your provider.

By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

- You have not ordered CID from your network provider or
- Your telephone is connected through a PBX that does not transmit all information.

Is your telephone connected through a PBX/gateway?
You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
In most cases, simply resetting this device will remedy the situation:
- Briefly disconnect the power plug of your PBX.
- Re-insert the plug and wait for the device to restart.

If the caller number is still not displayed:
Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

Have you ordered the CID service from your network provider?
Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

Recommented batteries:

For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
NiMh round cells type AAA can be purchased in our Gigaset online shop.

All handsets on a Duo or Trio system have to be switched on once to enable the base station to complete the registration data.