Assistance pour Gigaset QV 830

Gigaset QV 830
Bienvenue sur la page d'assistance du Gigaset QV 830. Au sein de cette rubrique, vous trouverez des répons plues aux questions less fréquentes. Des manuels utilisateurs, ainsi que des logiciels et micrologiciels à télécharger. Vous trouverez également des tutoriels vidéos, qui vous aideront dans vos installations. Dans le cas d'un produit défectueux, vous pouvez enregistrer votre Gigaset QV 830 afin qu'il soit réparé. De plus, vous trouverez des accessoires pour votre Gigaset QV 830. Si vous souhaitez vérifier avec quels produits votre Gigaset QV 830 est compatible, retrouvez l'intégralité de la liste ci-dessous. Enfin, vous pouvez également comprendre apprendre comment enregistrer votre Gigaset QV 830 avec d'autres périphériques.

Réponses aux questions les plus fréquentes

Vous avez des questions concernant un produit Gigaset ? Trouvez les réponses ici.

Top 10 FAQs

  • Tablet does not react anymore during a firmware-update (display switched off)

    If the Tablet does not react anymore during a firmware-update (display switched off) it can be waked up by pushing the Reset-button.
    The Reset-button is located behind the small hole under the camera lense.

     

     

  • How can I activate/deactivate WLAN?

    Activating/deactivating WLAN

    - Open Application screen --> Settings --> WLAN.

    - Drag switch by WLAN to the right to switch on WLAN function.

    The Gigaset attempts to connect with a WLAN in range. Once a connection has been established, you will see the WLAN icon in the toolbar. It displays the signal strength.

    When the WLAN function is switched on, you will receive a notification in the status bar by default when an open WLAN is found.

    Connecting to WLAN

    - Open Application screen --> Settings --> WLAN.

    - Drag switch by WLAN to the right to switch on WLAN function.

    - A list of WLANs in range of your Gigaset is displayed. An icon displays the signal strength. Secure networks are identified with a lock icon.

    - If necessary, tap on Scan to update the list.

    - Tap on the desired WLAN.

    - If necessary, enter password/network key.

    - Tap on Connect.

  • How can I reset the tablet to factory defaults?

    Reset via Android menu:

    1. Open „Settings“

    2. Select „Backup & reset“

    3. Select „Factory data reset“

    4. Confirm with "Reset tablet"

  • Can it be charged via USB over PC or laptop?

    No, it takes a very long time when the display is switched off (only 500 mA charge current instead of 2000 mA). When the display is switched on and you work with the tablet it discharges. Please use only the original power supply.

  • How much time takes it to charge the battery from 0-100%?

    Gigaset QV830: 4 hours Gigaset QV1030: 9 hours

  • My device doesn’t charge – what can I do?

    Under certain circumstances it could happen, that your Gigaset QV 830/1030 doesn’t start the charging process immediately. If so, it seems that it doesn’t charge at all, since the charging indication doesn’t appear as well.
    This behavior could be caused et al. by extremely usage (e.g. enduring maximum brightness of LCD and/or intensive 3D gameplay) without following the recharge instruction appearing in the display. Furthermore an enduring non-usage of the device within standby mode could cause this status. In this case the battery would be in a deep discharge mode.

    In order to solve this status please just charge your device for continuously several hours (best would be over night). Please use only the original power supply.

  • Which SD cards are supported?

    The Gigaset Tablets QV830 and QV1030 support Micro SDHC cards (up to 32 GB).

  • The wireless LAN connection drops frequently or is unstable? What can I do?

    The reason of those kind of problems could be caused by the structural conditions (distance to the router and the thickness of the walls / ceilings) or other "sparking devices" such as other wireless devices, Bluetooth devices, baby monitors, mobile phones, microwaves which could be affect the quality of the wireless connection.

    In these cases, you can try to avoid the interference by manually setting the WLAN channel at your WLAN router. The precise procedure for changing the WLAN channel can be found in the operating manual of the router.

  • Why are seen on the display of the tablet after a short time of use scratch?

    On delivery, there is a protective film on the display. This film itself is scratch-sensitive and to remove before using the tablet.  

  • Why the tablet vibrates even though I have turned off this feature?

    Android distinguishes between vibration feedback when scrolling in the menu and if typed on the keyboard. If you want to completely dispense with vibration feedback, so you should make the following settings:

    Settings -> (Device) Sounds -> (System) Vibrate on touch

    Settings -> (Device) Language & input -> (Keyboard & input methods) Google keyboard settings -> Vibrate on key-press.
    (Should you use an alternative keyboard, so they choose instead of Android keyboard this.)

toutes les FAQ par sujet

  • D
  • F
  • P
    • Pile
      • Can it be charged via USB over PC or laptop?

        No, it takes a very long time when the display is switched off (only 500 mA charge current instead of 2000 mA). When the display is switched on and you work with the tablet it discharges. Please use only the original power supply.

      • How much time takes it to charge the battery from 0-100%?

        Gigaset QV830: 4 hours Gigaset QV1030: 9 hours

      • My device doesn’t charge – what can I do?

        Under certain circumstances it could happen, that your Gigaset QV 830/1030 doesn’t start the charging process immediately. If so, it seems that it doesn’t charge at all, since the charging indication doesn’t appear as well.
        This behavior could be caused et al. by extremely usage (e.g. enduring maximum brightness of LCD and/or intensive 3D gameplay) without following the recharge instruction appearing in the display. Furthermore an enduring non-usage of the device within standby mode could cause this status. In this case the battery would be in a deep discharge mode.

        In order to solve this status please just charge your device for continuously several hours (best would be over night). Please use only the original power supply.

  • R
  • S
  • V
    • Vibration
      • Why the tablet vibrates even though I have turned off this feature?

        Android distinguishes between vibration feedback when scrolling in the menu and if typed on the keyboard. If you want to completely dispense with vibration feedback, so you should make the following settings:

        Settings -> (Device) Sounds -> (System) Vibrate on touch

        Settings -> (Device) Language & input -> (Keyboard & input methods) Google keyboard settings -> Vibrate on key-press.
        (Should you use an alternative keyboard, so they choose instead of Android keyboard this.)

  • W
    • WLAN
      • How can I activate/deactivate WLAN?

        Activating/deactivating WLAN

        - Open Application screen --> Settings --> WLAN.

        - Drag switch by WLAN to the right to switch on WLAN function.

        The Gigaset attempts to connect with a WLAN in range. Once a connection has been established, you will see the WLAN icon in the toolbar. It displays the signal strength.

        When the WLAN function is switched on, you will receive a notification in the status bar by default when an open WLAN is found.

        Connecting to WLAN

        - Open Application screen --> Settings --> WLAN.

        - Drag switch by WLAN to the right to switch on WLAN function.

        - A list of WLANs in range of your Gigaset is displayed. An icon displays the signal strength. Secure networks are identified with a lock icon.

        - If necessary, tap on Scan to update the list.

        - Tap on the desired WLAN.

        - If necessary, enter password/network key.

        - Tap on Connect.

      • The wireless LAN connection drops frequently or is unstable? What can I do?

        The reason of those kind of problems could be caused by the structural conditions (distance to the router and the thickness of the walls / ceilings) or other "sparking devices" such as other wireless devices, Bluetooth devices, baby monitors, mobile phones, microwaves which could be affect the quality of the wireless connection.

        In these cases, you can try to avoid the interference by manually setting the WLAN channel at your WLAN router. The precise procedure for changing the WLAN channel can be found in the operating manual of the router.

Téléchargements

Obtenir les mises à jour des manuels et logiciels de votre produit Gigaset
Manuals
  • Gigaset QV830/QV1030 Mode d'emploi (version complète) fr FR CH

  • Gigaset QV830 Mode d'emploi (version abrégée) fr CH FR

  • Gigaset QV830/QV1030 Brochure de sécurité fr CH FR

Firmware
Software

Vous n'avez pas trouvé ce que vous recherchiez ?

Merci de contacter notre Hotline pour une assistance personnalisée.