Sıkça Sorulan Soruların
Cevapları

Telefonunuz hakkında bir sorunuz mu var? Burada cevabını bulabilirsiniz. Sadece ürününüzün kategorisini seçin (örn.ISDN telefonlar) ve ilgili ürüne tıklayın. Eğer ürün kategorisini bilmiyorsanız 'Tüm Ürünler' başlığı altından ürününüzü bulabilirsiniz.

Lütfen bir ürün kategorisi ve/veya ürün seçin.


Analog Phones

Top FAQ

  • Notes on Caller ID (CID)

    By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

    Rate this FAQ:
  • How can I connect the PC with the telephone's Web configurator?

    Prerequisites: A standard Web browser is installed on the PC e.g., Internet Explorer version 6.0 or higher, or Firefox version 1.0.4 or higher. The phone and PC are directly connected with each other via a router. The settings of any existing firewall installed on your PC allow the PC and phone to communicate with each other.

    There are two ways of connecting your PC to the Web configurator on the Gigaset:

     

    1. Via the phone's IP address in the local network

    Establish the current IP address of the phone. It is displayed when you open the following menu:

    • Menu-Settings-System-Local Network (enter PIN)

    Your phone's IP address can change if you have activated dynamic IP address Assignment

    • Launch the Web browser on your PC.
    • Enter http:// and the telephone's current IP address (for example:http://192.168.2.2) into the address field of the Web browser.
    • Press the return key.

    A connection is established to the phone's Web configurator.

    Warning:
    If one of the four parts of the IP address contains leading zeros (e.g., 002), these zeros must not be entered in the Web browser address field. Otherwise, the Web browser will not be able to establish a connection to the Web configurator.
    Example: The IP address 192.168.002.002 is displayed on the phone. 192.168.2.2 should be entered in the address field.

    2. Via the Gigaset configuration service, if the phone and PC are connected to the Internet

    Prerequisite: Your PC and phone are connected to the Internet.

     

    • Launch the Web browser on your PC.
    • Enter one of the following URLs into the Web browser's address field:

    www.gigaset-config.com
    www.gigaset-device.com

    • Press the return key.

     

    You will receive a message stating that the connection has been forwarded to phone.
    If several Gigaset phones can be reached via your Internet connection, you are asked which of these phones you would like to be connected to.
    After successfully forwarding the connection, the Web configurator's Login page is displayed in the Web browser.

     

    Please note:
    The connection between the PC and the Web configurator is a local connection (LAN connection). The Internet is only accessed to establish the connection.

    Rate this FAQ:
  • Why I cannot make two VoIP calls at the same time? When try to make a 2nd call the display always shows "not possible".

    If you wish to permit two VoIP connections, do the following steps: 

    • Open the Web Configurator
    • Open the menu "Settings" - "Telephony" - "Audio"
    • Activate the option "No" next to "Allow 1 VoIP call only"


    Please Note: If, however, your DSL connection has a narrow bandwidth, there may be problems if two VoIP calls are made at the same time.The data is no longer transferred properly(long voice delay, datalosses etc.).

    Rate this FAQ:

Gigaset SL400A GO - FAQ Topics

    A

  • Answering machine
  • B

  • Black list
  • C

  • Compatibility
  • E

  • E-mail notification
  • F

  • Firmware / Update
  • First steps for troubleshooting
  • G

  • Gigaset GO
  • Gigaset.net
  • I

  • Info services
  • IP Configuration
  • M

  • Message Waiting Indication (MWI)
  • N

  • Notes on Caller ID (CID)
  • O

  • Operating with (NAT) routers
  • Online Directory
  • R

  • Router selection
  • Reset procedures
  • Repeater
  • S

  • Send and receive connections
  • Save settings
  • Set up a voip account
  • Security
  • T

  • Troubleshooting
  • Telephone via VoIP
  • V

  • VoIP error codes
  • W

  • Web user interface