The following problems may occur when connecting to the incoming e-mail server. The messages are displayed in the display for a few seconds.

Prerequisites: Your base is connected to the Internet.

E-mail server inaccessible

The connection to the incoming e-mail server could not be established. This may have the following causes:

• Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)
• Temporary problems with the incoming e-mail server (server is down or is not connected to the Internet).

Solution:

• Check the e-mail settings in the Web configurator.
• Try again later.

Currently not possible

The resources your phone requires to make the connection are busy, e.g.:

• The permitted number of VoIP connections has already been reached.
• One of the registered handsets is currently connected to the incoming e-mail server.
• Incorrect entry for the name of the incoming e-mail server. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution:

• Try again later.
• Check the e-mail settings in the Web configurator

Login failed

Error when logging in to the incoming e-mail server. This may have the following cause:

• The permitted number of VoIP connections has already been reached.
• Incorrect entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution:

• Check e-mail settings in the Web configurator.

Mailbox settings incomplete

• Incomplete entries for name of incoming e-mail server, user name and/or password. Please note that the server has to use the POP3 protocol(IMAP protocol or a secure SSL/TLS connection to a POP3S server is not supported)

Solution

• Check/add to e-mail settings