Supporto per Gigaset S850

Gigaset S850
Benvenuto nella pagina di supporto per il tuo Gigaset S850. In questa pagina troverai le risposte alle domande più frequenti. Manuali e software sono disponibili per il download. Troverai anche video tutorial, che ti aiuterà ad iniziare. Se il tuo dispositivo è guasto, puoi registrare il tuo Gigaset S850 per una riparazione. Inoltre troverai gli accessori per il tuo Gigaset S850. É possibile registrare il prodotto Gigaset S850 per un eventuale assistenza e se stai cercando portatili aggiuntivi per il tuo Gigaset S850, dai un'occhiata al nostro database di compatibilità. E se non sai come associare il tuo nuovo portatile al tuo Gigaset S850 controlla la procedura di registrazione facile e veloce.

Risposte alle domande frequenti

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Top 10 FAOs

  • First steps for troubleshooting
  • Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

    List of approved and recommended batteries:

      Battery Type  

    Supplier

     
     

    Voltage
    [V]

     
     

    Capacity
    [mA]

     
     

    Supplier 's Type

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    300

     
     

    44AAAJ300

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    300

     
     

    HSY-AAA0.35-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    400

     
     

    XSRHCD43C001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    400

     
     

    44AAAJ400

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    400

     
     

    HSY-AAA0.40-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    550

     
     

    XSRHCH53D007

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    550

     
     

    44AAAJ550

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    550

     
     

    HSY-AAA0.55-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    650

     
     

    XSRHC073D001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    650

     
     

    44AAAJ700

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    650

     
     

    HSY-AAA0.65-C

     
      NiMH AAA    

    GP

     
     

    1,2

     
     

    750

     
     

    XSRHCH73D000

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    750

     
     

    44AAAJ800

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    750

     
     

    HSY-AAA0.75-C

     
     

     

     
     

     

     
     

     

     
     

     

     
     

     

     
     

    NiMH AA

     
     

    GP

     
     

    1,2

     
     

    1200

     
     

    GP130AAHCR

     
     

    NiMH AA

     
     

    SHP

     
     

    1,2

     
     

    1200

     
     

    50AAJ1200

     
     

    NiMH AA

     
     

    Suppo

     
     

    1,2

     
     

    1200

     
     

    HSY-AA1.25-C

     

     

     

     

  • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

    • Unplug the power-supply unit from the socket.
    • Press and hold down the paging key on the base station.
    • Plug in the power-supply unit again.
    • Keep the paging key on the base station pressed.
    • Release the paging key after 3 seconds.


    PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

  • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

    • Connecting Bluetooth headsets Exchangeing adressbook entries as VCards
    • Receiving adressbook entries from a second Bluetooth device (e.g. mobile, PDA)
    • Sending adressbook entries to a second Bluetooth device (e.g. mobile, PDA)
    • Copying contacts from the PC to the adressbook of the handset using the QuickSync Software

     

    Indications regarding the different functions:

     

    Headset operation:

    An outgoing call will not be transfered to the Bluetooth headset automatically. The connection to the call party has to be initiated as usual using the on-/off hook key at the handset or the handsfree key. Please press the on-/ off-hook key at the Bluetooth headset briefly to transfer the call from the handset to the headset

    The Gigaset handset supports the Bluetooth Headset- and Handsfree Profile. Please make sure your Bluetooth headset supports one of these profiles too.

     

    VCard transfer:

    If you want to receive entries from a mobile phone or an PDA this can lead to problems, if you try to send a block of entries.

    Fotos attached to a VCard entry will not be accepted from the Gigaset handset, due to restricted storage in the handset.

    In some cases it leads to problems, if a foto is assigned to the VCards. In this case the only possibility is to send the entry without foto.

    • Yes. Depending on the country version different languages are available for the answering machine.

    - Press menu key
    - Select answering machine
    - Select language
    - Select a language

     

     

  • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
    Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
    With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

  • Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

    The Gigaset SL78H / SL400H / S810H / S820H / S850H / SL910H handsets are working with the Bluetooth® 2.1 standard  and support the following profiles:

    Serial Port Profile (SPP) for data communication with a PC.
    Headset Profile (HSP) and Handsfree Profile (HFP) for communication with a headset.
    OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).

    Known BT-Headsets, that do not work correctly with S810H, S820H and SL400H:
    - Jabra Wave BT 3.0 (100-93050000-60)

     

     

tutte le FAQ per argomento

  • A
    • Answering machine
        • Yes. Depending on the country version different languages are available for the answering machine.

        - Press menu key
        - Select answering machine
        - Select language
        - Select a language

         

         

    • Audio
  • B
    • Bluetooth
      • Please check, whether the Bluetooth accessory supports one of the given protocols, which are supported by the Gigaset handset:

         

        headset profile (for Bluetooth headsets)
        handsfree profil (for Bluetooth headsets)
        serial port profile (for PC connection)
        OBject EXchange Profile (OBEX)

         

        When the Bluetooth accessory was installed already, please delete the registration from the handset:

        • Bluetooth Menu
          Known Devices
          Select the accessory, e.g. a headset
          Options
          Delete Entry

         

        If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it.

         

        Please pay attention that perhaps previous settings will be deleted in the accessory.

          

        If you would like to use a headset already registered to another device (e.g., to a mobile phone) with your Gigaset handset, please deactivate this connection before you start the registration process.

         

         

         

        • Connecting Bluetooth headsets Exchangeing adressbook entries as VCards
        • Receiving adressbook entries from a second Bluetooth device (e.g. mobile, PDA)
        • Sending adressbook entries to a second Bluetooth device (e.g. mobile, PDA)
        • Copying contacts from the PC to the adressbook of the handset using the QuickSync Software

         

        Indications regarding the different functions:

         

        Headset operation:

        An outgoing call will not be transfered to the Bluetooth headset automatically. The connection to the call party has to be initiated as usual using the on-/off hook key at the handset or the handsfree key. Please press the on-/ off-hook key at the Bluetooth headset briefly to transfer the call from the handset to the headset

        The Gigaset handset supports the Bluetooth Headset- and Handsfree Profile. Please make sure your Bluetooth headset supports one of these profiles too.

         

        VCard transfer:

        If you want to receive entries from a mobile phone or an PDA this can lead to problems, if you try to send a block of entries.

        Fotos attached to a VCard entry will not be accepted from the Gigaset handset, due to restricted storage in the handset.

        In some cases it leads to problems, if a foto is assigned to the VCards. In this case the only possibility is to send the entry without foto.

      • You can register 1 Bluetooth headset to

        the handset. You can also register up to 5 data devices (PC, PDA) to send and receive directory entries as vCards or exchange data with the computer.

      • You're able to send/receive up to 500

        entries as VCard format.

      • The connection between you PC and the Gigaset handset depents in your Bluetooth device at the PC.

        To get a connection to the Gigaset it is necessary to activate the Bluetooth function at the handset.

        To that it is necessary to disconnect all cables from the handset and also not to charge the device in the charging cradle while you want to work with Bluetooth.

        You next have to pair your Gigaset handset with your PC. To do that start you Bluetooth software at your PC and search for new Bluetooth devices. The Gigaset will be shown, preconditioned it is in the radio radius of max. 10 meters to your PC.

        After the PC has found the handset you have to enter an security code. As a rule you get several possibilities for the security code. Please select the on which offers you to enter the code manually. Then enter a code, like 0000.

        Right now a window appears in the handset which prompts you to enter the code. Please enter here the same code as you selected before: 0000

        The pairing now has finished.

      • Updating via Bluetooth is not supported. Please connect the handset to your PC using an USB data cable.

      • If you want to transfer an directory /

        phone book entry with VCard format from a mobile phone to you Gigaset handset, this basicly is possible. A foto stored to the entry in the mobile phone will not be transfered to the Gigaset, due to limited storage in the Gigaset handset.

      • If Bluetooth is activated and the supplied USB data cable is plugged into the connection socket, Bluetooth is automatically deactivated.

        If a Bluetooth voice connection has already been established, Bluetooth is not deactivated until this connection is deactivated.

        If a Bluetooth data connection has already been established, the response depends on the receiving device.

        Bluetooth is automatically reactivated when the USB data cable is removed.

        If Bluetooth is deactivated and the USB data cable is plugged in, Bluetooth cannot be activated.

      • If Bluetooth is activated and the supplied USB data cable is plugged into the connection socket, Bluetooth is automatically deactivated.

        If a Bluetooth voice connection has already been established, Bluetooth is not deactivated until this connection is deactivated.

        If a Bluetooth data connection has already been established, the response depends on the receiving device.

        Bluetooth is automatically reactivated when the USB data cable is removed.

        If Bluetooth is deactivated and the USB data cable is plugged in, Bluetooth cannot be activated.

        • Please deregister other devices which were possibly registered to the handset before.
        • - Bluetooth Menu
          - Known Devices
          - Select the accessory, e.g. a headset 
          - Options
          - Delete Entry

         

        If it is again not possible to register the accessory to the handset, please check, whether the accessory supports a reset-function, and execute it. Please pay attention that perhaps previous settings will be deleted in the accessory.

      • An incoming call will also be signalized at the Bluetooth headset and can immediately be accepted by pressing the 'Accept button' (see manual of your Bluetooth headset producer).

        If you accept the call with your Gigaset device, and afterwards want to transfer the call to your headset, you also just need to press the accept button at your headset. In this case, the transfer of the call could take between 3 and 5 seconds.

        Within this period you should avoid to press the accept button twice, because you possibly could hang up the call.

      • Continuing a call on a Bluetooth headset

         

        Precondition for continuing a call on a Bluetooth headset:

         

        Bluetooth is activated and a connection has been established between the Bluetooth headset and the handset. Dial procedure was initiated by Gigaset handset.

        Press the talk key on the Bluetooth headset. It may take up to 5 seconds to establish a connection to the handset.

         

        For further details about your headset, see the user guide issued with it.

      • Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset supports the Headset Profile and Handsfree Bluetooth profil for communication with a headset. 

        You can operate headsets on your handset that have the Headset or Handsfree profile. If both profiles are available, the handsfree profile is used to communicate.

        Known BT-Headsets that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

      • Whether Bluetooth® devices can communication with each other is a profile question. It is important that they support and use the same Bluetooth® profile for different functions.

        The Gigaset SL78H / SL400H / S810H / S820H / S850H / SL910H handsets are working with the Bluetooth® 2.1 standard  and support the following profiles:

        Serial Port Profile (SPP) for data communication with a PC.
        Headset Profile (HSP) and Handsfree Profile (HFP) for communication with a headset.
        OBject EXchange Profile (OBEX) for the transfer of address book entries (vCards).

        Known BT-Headsets, that do not work correctly with S810H, S820H and SL400H:
        - Jabra Wave BT 3.0 (100-93050000-60)

         

         

    • Battery
      • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
        Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
        With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

      • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

      • Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

        List of approved and recommended batteries:

          Battery Type  

        Supplier

         
         

        Voltage
        [V]

         
         

        Capacity
        [mA]

         
         

        Supplier 's Type

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        300

         
         

        44AAAJ300

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        300

         
         

        HSY-AAA0.35-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        400

         
         

        XSRHCD43C001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        400

         
         

        44AAAJ400

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        400

         
         

        HSY-AAA0.40-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        550

         
         

        XSRHCH53D007

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        550

         
         

        44AAAJ550

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        550

         
         

        HSY-AAA0.55-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        650

         
         

        XSRHC073D001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        650

         
         

        44AAAJ700

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        650

         
         

        HSY-AAA0.65-C

         
          NiMH AAA    

        GP

         
         

        1,2

         
         

        750

         
         

        XSRHCH73D000

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        750

         
         

        44AAAJ800

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        750

         
         

        HSY-AAA0.75-C

         
         

         

         
         

         

         
         

         

         
         

         

         
         

         

         
         

        NiMH AA

         
         

        GP

         
         

        1,2

         
         

        1200

         
         

        GP130AAHCR

         
         

        NiMH AA

         
         

        SHP

         
         

        1,2

         
         

        1200

         
         

        50AAJ1200

         
         

        NiMH AA

         
         

        Suppo

         
         

        1,2

         
         

        1200

         
         

        HSY-AA1.25-C

         

         

         

         

      • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • F
  • L
    • Language
        • Yes. Depending on the country version different languages are available for the answering machine.

        - Press menu key
        - Select answering machine
        - Select language
        - Select a language

         

         

  • N
    • Notes on Caller ID (CID)
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • O
    • Operating a Gigaset at routers
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • R
    • Reset procedures
        • Unplug the power-supply unit from the socket.
        • Press and hold down the paging key on the base station.
        • Plug in the power-supply unit again.
        • Keep the paging key on the base station pressed.
        • Release the paging key after 3 seconds.


        PLEASE NOTE! The entire contents of the memory will be deleted. All portable handsets will be deregistered. The system code will be reset to 0000.

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