Service für Gigaset A540

Gigaset A540
Willkommen beim Kundenservice für Ihr Gigaset A540. Auf dieser Seite finden Sie Antworten zu häufig gestellten Fragen. Sowohl Bedienungsanleitungen wie auch Soft- und Firmware stehen zum herunterladen bereit. Ebenfalls finden Sie hier Videotutorials, die Ihnen bei der Einrichtung helfen. Wenn Ihr Produkt einen Defekt aufweist, können Sie Ihr Gigaset A540 zur Reparatur anmelden. Außerdem finden Sie hier ubehör für Ihr Gigaset A540. Sollten Sie nach Produkten für Ihr Gigaset A540 suchen, finden Sie Informationen dazu in unserer Kompatibilitätsdatenbank. Hier finden Sie auch Hilfestellung zum Registrieren Ihres Gigaset A540 mit anderen Geräten.

Antworten auf häufig gestellte Fragen

Sie haben Fragen zu Ihrem Gigaset Produkt? Hier erhalten Sie Antworten.

Top 10 FAQs

  • First steps for troubleshooting
  • Recommented batteries:

    For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
    NiMh round cells type AAA can be purchased in our Gigaset online shop.

    List of approved and recommended batteries:

      Battery Type  

    Supplier

     
     

    Voltage
    [V]

     
     

    Capacity
    [mA]

     
     

    Supplier 's Type

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    300

     
     

    44AAAJ300

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    300

     
     

    HSY-AAA0.35-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    400

     
     

    XSRHCD43C001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    400

     
     

    44AAAJ400

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    400

     
     

    HSY-AAA0.40-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    550

     
     

    XSRHCH53D007

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    550

     
     

    44AAAJ550

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    550

     
     

    HSY-AAA0.55-C

     
     

    NiMH AAA

     
     

    GP

     
     

    1,2

     
     

    650

     
     

    XSRHC073D001

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    650

     
     

    44AAAJ700

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    650

     
     

    HSY-AAA0.65-C

     
      NiMH AAA    

    GP

     
     

    1,2

     
     

    750

     
     

    XSRHCH73D000

     
     

    NiMH AAA

     
     

    SHP

     
     

    1,2

     
     

    750

     
     

    44AAAJ800

     
     

    NiMH AAA

     
     

    Suppo

     
     

    1,2

     
     

    750

     
     

    HSY-AAA0.75-C

     
     

     

     
     

     

     
     

     

     
     

     

     
     

     

     
     

    NiMH AA

     
     

    GP

     
     

    1,2

     
     

    1200

     
     

    GP130AAHCR

     
     

    NiMH AA

     
     

    SHP

     
     

    1,2

     
     

    1200

     
     

    50AAJ1200

     
     

    NiMH AA

     
     

    Suppo

     
     

    1,2

     
     

    1200

     
     

    HSY-AA1.25-C

     

     

     

     

  • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

    - You have not ordered CID from your network provider or
    - Your telephone is connected through a PBX that does not transmit all information.

    Is your telephone connected through a PBX/gateway?
    You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
    In most cases, simply resetting this device will remedy the situation:
    - Briefly disconnect the power plug of your PBX.
    - Re-insert the plug and wait for the device to restart.

    If the caller number is still not displayed:
    Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

    If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

    Have you ordered the CID service from your network provider?
    Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


    • Use the phone cable from the Gigaset packaging.
    • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
    • Connect the cable to the router`s phone jack / phone port / FON port.
    • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
    • Please make sure that your internet connection is working.


    If the problem persists, please contact your provider.

  • With the following procedure all handset settings including the directory, redial list etc. will be deleted!

    • Switch off handset
    • Hold down the keys 1, 4, 7 and switch the handset on
    • "Service" will be displayed
    • Enter 4 6 8 5 4 6 3
    • The handset switches off

  • Fundamental reset of the base station

    • Disconnect mains.
    • Press paging key on base station and hold down.
    • Plug in power supply.
    • Hold key pressed for more than 5 seconds. Release the paging key.

    The base station is now set to factory defaults.
    The system-PIN is reset to 0000 and all handsets are deregistered.

  • Handset in idle mode:

    • Press menu key
    • Enter * # 0 5 #
    • Enter 3 7 6 2 0 0 0

    Afterwards the base system code is 0000.

  • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

  • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
    Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
    With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

alle FAQ nach Themen

  • B
    • Batterie
      • Discharge should take place at room temperature. At temperatures below 0° C, the capacity of the batteries decreases considerably.
        Charging should preferably take place in the range of 10 - 35°C, as this is where the batteries have the greatest capacity.
        With NiMH batteries, the handset interrupts charging at temperatures above 45° C, with LiIon batteries below 5° C and above 40°-45° C, as the batteries must not be charged outside these temperatures.

      • NiZn (Nickel Zinc) batteries are not suitable for use in Gigaset handsets.

      • Recommented batteries:

        For Gigaset handsets, use only the batteries approved by Gigaset. The high quality standard guarantees safe use and a long service life.
        NiMh round cells type AAA can be purchased in our Gigaset online shop.

        List of approved and recommended batteries:

          Battery Type  

        Supplier

         
         

        Voltage
        [V]

         
         

        Capacity
        [mA]

         
         

        Supplier 's Type

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        300

         
         

        44AAAJ300

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        300

         
         

        HSY-AAA0.35-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        400

         
         

        XSRHCD43C001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        400

         
         

        44AAAJ400

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        400

         
         

        HSY-AAA0.40-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        550

         
         

        XSRHCH53D007

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        550

         
         

        44AAAJ550

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        550

         
         

        HSY-AAA0.55-C

         
         

        NiMH AAA

         
         

        GP

         
         

        1,2

         
         

        650

         
         

        XSRHC073D001

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        650

         
         

        44AAAJ700

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        650

         
         

        HSY-AAA0.65-C

         
          NiMH AAA    

        GP

         
         

        1,2

         
         

        750

         
         

        XSRHCH73D000

         
         

        NiMH AAA

         
         

        SHP

         
         

        1,2

         
         

        750

         
         

        44AAAJ800

         
         

        NiMH AAA

         
         

        Suppo

         
         

        1,2

         
         

        750

         
         

        HSY-AAA0.75-C

         
         

         

         
         

         

         
         

         

         
         

         

         
         

         

         
         

        NiMH AA

         
         

        GP

         
         

        1,2

         
         

        1200

         
         

        GP130AAHCR

         
         

        NiMH AA

         
         

        SHP

         
         

        1,2

         
         

        1200

         
         

        50AAJ1200

         
         

        NiMH AA

         
         

        Suppo

         
         

        1,2

         
         

        1200

         
         

        HSY-AA1.25-C

         

         

         

         

      • It is practically impossible to determine the battery capacity or state of charge of a NiCd or NiMH battery by fast measurement. For the charge management of the Gigasets, it is only possible to recognize completely empty or completely full (just charged) batteries by the voltage. In most cases, however, the display will show 1/3 or 2/3 because the flat discharge curve, the temperature dependence of the voltage and the different battery types do not allow the charge level to be clearly identified.

  • F
    • First steps for troubleshooting
      • First steps for troubleshooting
      • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • N
    • Notes on Caller ID (CID)
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

  • O
    • Operating a Gigaset at routers
      • By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following:

        - You have not ordered CID from your network provider or
        - Your telephone is connected through a PBX that does not transmit all information.

        Is your telephone connected through a PBX/gateway?
        You can establish this by checking for an additional device connected between your telephone and house connection, e.g., a PBX, gateway etc.
        In most cases, simply resetting this device will remedy the situation:
        - Briefly disconnect the power plug of your PBX.
        - Re-insert the plug and wait for the device to restart.

        If the caller number is still not displayed:
        Check the CID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "phone number transmission", "caller ID", ..).

        If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not support the CID service for this number.

        Have you ordered the CID service from your network provider?
        Check whether your provider supports Caller ID (CID) and that the function has been activated for you. If necessary, contact your provider.

      • If you operate your Gigaset on the telephone connection of a router/modem, make sure that you have noticed the following points:


        • Use the phone cable from the Gigaset packaging.
        • If the router or modem does not have a phone jack, it is necessary to use the enclosed phone cable or the enclosed phone adapter of your router/modem.
        • Connect the cable to the router`s phone jack / phone port / FON port.
        • Please check if your telephone data (internet telephone number, provider-profile, …) for the used telephone connection in the router/modem were entered correctly.
        • Please make sure that your internet connection is working.


        If the problem persists, please contact your provider.

  • P
  • R
    • Reset Prozedur
      • Handset in idle mode:

        • Press menu key
        • Enter * # 0 5 #
        • Enter 3 7 6 2 0 0 0

        Afterwards the base system code is 0000.

      • Fundamental reset of the base station

        • Disconnect mains.
        • Press paging key on base station and hold down.
        • Plug in power supply.
        • Hold key pressed for more than 5 seconds. Release the paging key.

        The base station is now set to factory defaults.
        The system-PIN is reset to 0000 and all handsets are deregistered.

      • With the following procedure all handset settings including the directory, redial list etc. will be deleted!

        • Switch off handset
        • Hold down the keys 1, 4, 7 and switch the handset on
        • "Service" will be displayed
        • Enter 4 6 8 5 4 6 3
        • The handset switches off

    • Repeater
  • T

Downloads

Hier erhalten Sie Bedienungsanleitungen und Software-Updates.

Kompatibilität prüfen

Kombinieren Sie Gigaset Mobilteile und Basisstationen bzw. Router mit DECT-Funktion
Zur Produktauswahl
Prüfen Sie die Kompatibilität zwischen Mobilteilen und Basisstationen anhand ausgewählter Funktionen.
Zur Funktionsauswahl

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