Gigaset & Microsoft Teams: Fixed network and Unified Communications on one end device

Gigaset & Microsoft Teams

In many companies around the world, the way of working is changing towards more flexible models with mobile work and home offices, for which cloud-based Unified Communications (UC) solutions are also increasingly used. Microsoft Teams is Microsoft's globally widespread and frequently used UC offering for corporate communications. It enables real-time collaboration and communication across multiple devices, including laptops and mobile devices, no matter where employees are located or in which time zone.

With the Teams integration in its IP DECT systems, Gigaset supports the technological change in the professional environment. Companies can continue to use their existing infrastructure and are future-proof. In addition to Microsoft Teams telephony via PC and headset, it is also possible to use Microsoft Teams via the Gigaset Professional handsets.

The following Microsoft Teams functions are supported:

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Make calls

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Voicemail

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Receive calls

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Message Waiting Indicator (MWI)

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Simultaneous calls

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Teams Sign-in/Sign-out 

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Do Not Disturb (DND)

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DTMF (IVR systems) 

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Hold/Resume

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Call transfers

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Mute/Unmute

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Local call forwarding

Connected via Microsoft Teams SIP Gateway

Microsoft Teams has implemented a SIP gateway that will be integrated into the Gigaset IP DECT systems via a firmware update. This makes it possible to use the Gigaset N610/N670/N870/N870E single and multi-cells with Microsoft Teams. Users can log in to Microsoft Teams with their company credentials and then make calls via Teams using their Gigaset Professional DECT phone.

Simple configuration via autoprovisioning

The DECT IP systems are automatically configured via autoprovisioning. For completion, only the handsets then need to be registered as Teams participants. The process is as follows:

*The predecessor models S650H PRO, SL750H PRO and R650H PRO are also compatible

Convenient use from any location

A user can log in both in the office using a handset registered to the office's N870 IP PRO multi-cell system, and in the home office using the single-cell N610 IP PRO. There is no need to log off when leaving the office or home office, as incoming calls ring at both locations. The most important functions of Teams can be conveniently controlled via the handset's hardware keys.

You can find more detailed information on the setup, installation and registration of the handsets on our Gigaset Professional Wiki page.

Gigaset & Microsoft Teams: Compatible products

  • The all-rounder phone with many functions is a winner in day-to-day work environments
    When things are taking a little longer at work, a resilient phone is called for. The Gigaset S700H PRO can be relied upon at all times: The extra-long standby time, and the sturdy surface on which not even disinfectants stand a chance, are standout features.
    Furthermore, the professional DECT mobile device from Gigaset boasts many functions, including audio profiles and superb HD sound quality. It is lightweight and intuitive to use, and directories and contacts are easy to access. Those not wanting to make compromises in communication tasks need look no further.
    Out of stock
  • A DECT phone that combines slimline design and leading edge technology
    Anyone expecting from a phone the slimline design of a smartphone and the technology of a professional DECT mobile device need look no further than the Gigaset SL800H PRO. It is the smallest and most lightweight cordless phone in the Gigaset Professional portfolio and features large colour display, superb sound quality and excellent battery.
    Anyone attaching importance to greatest level of mobility freedom will also be greatly pleased by this DECT mobile device: It can also be used easily with a headset or as a handsfree phone.
    Out of stock
  • This powerful business phone is ready for any challenge
    This cordless phone can of course also be used in the office: It is comfortable in the hand and its excellent sound quality is a standout feature. The appealing design with non-slip surface, the large colour display and the excellent battery are also plus points for this device.
    But the Gigaset R700H PRO unfurls its entire potential in the day-to-day work environment: The phone is water-repellent and dust-proof. Impacts and scratches stand little chance. In conjunction with a Gigaset Multicell system, it provides flexibility and full mobility freedom over the entire company premises.
    Out of stock
  • The scalable DECT multicell system for any organization
    Designed to support all your employees with secure digital and cordless communication.
    Absolute ease of deployment from the smallest to largest sites, each Gigaset N870 Multicell supports an entire SMB sized organization. And in case your organization is larger, multicell is easy to deploy with roaming and handover from the conversations. Multicell installations with over hundreds of multicell appliances across larger sites – such as factories, hotels, hospitals or warehouse environments – can deliver a DECT communication network serving thousands of staff.
    The N870 Multicell supports both on-premise and cloud-based VoIP communication with the flexibility to adapt quickly to every growing business. With a simple installation process, the N870 Multicell System provides rapid deployment for your professional DECT handsets from Gigaset across your entire site.
    Out of stock
  • The flexible extension for Gigaset N870 Multicell solutions in special environments
    The Gigaset N870 Multicell system is exactly what you are looking for if you attach importance to secure DECT communication: It adapts perfectly to your needs, and is just as suitable for small businesses as it is for large organisations. Seamless roaming and handover of calls are no problem for this communication network.
    We are now able to offer you an extension with the same functionality, that uses the much-proven DECT technology of the Gigaset N870 Multicell. The N870E IP PRO however has two external antennas, that can be adjusted and removed. Antennas from third parties can also be used. This way your Multicell can be aligned and adapted even more flexibly – also in outdoor areas, production buildings and car parks.
    Out of stock
  • The upgradable VoIP telephone system designed for the growing demands of your business
    Perfect cordless communication within any small and medium sized office with the ability to scale as required.
    Designed to serve the 90% of businesses across Europe with less than 20 staff, the N670 offers an elegant VoIP solution for professional cordless communications. Straight out of the box, the N670 is designed to work with the entire Gigaset professional handset range with up to 20 DECT handsets while supporting 8 simultaneous voice calls, using both on-premise or cloud-based IP telephony services. For busier offices or larger sites, an upgrade to multicell by license and additional DECT base stations allow you to increase coverage, handsets and simultaneous calls to flexibly meet the needs of your organisation.
    Out of stock
  • The professional IP DECT base single-cell system for mobile communication at small companies
    The Gigaset N610 IP PRO gives you convenient cordless telephony for up to 8 simultaneous users. All calls are secured by SRTP and TLS, and internal calls are free. The Gigaset N610 IP PRO single cell is compatible with numerous on-premises and Cloud telephone systems and can be set up easily using auto-provisioning. The N610 IP PRO can be expanded by adding up to 6 Gigaset repeaters to cover an even larger DECT area, ideally positioning you ahead of your company's growth.
    Out of stock
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