All-round protection: The Gigaset service promise

Gigaset Serviceangebot

Because we place special emphasis on service and quality, selected smartphones now come with the attractive Gigaset service promise as standard. This means that, in addition to our general 24-month manufacturer warranty, you are able to enjoy good, hassle-free quality:

Your advantages at a glance:
  • 24-month manufacturer warranty
  • Three months of free protection against breakage and moisture damage
  • Three-month satisfaction guarantee

    Good things come in threes: Your benefits from the Gigaset service promise

    24-month manufacturer warranty

    Manufacturing and/or material defects can still occur even when we take the greatest care to prevent them. That's why all of our devices come with a 24-month manufacturer warranty on the device itself and the non-replaceable batteries. This just goes without saying. Naturally, ecological sustainability is also important to us. With this in mind, we prefer to repair a device rather than replace it. This also gives you the added benefit that your valuable data will not be lost and you will not need to set up your smartphone from scratch.

      Three months of free protection against breakage and moisture damage

      Not closed your jacket pocket properly? Not been careful when brushing your teeth? Breakage and moisture damage happen sooner than you think. With the Gigaset service promise, that's no longer a problem — simply report the damage directly to Gigaset Customer Care within 90 days of purchase and return the faulty device with the shipping label provided. We will check the damage and, if you have a valid claim, we will repair your smartphone and return it to you — all free of charge. Testing, repairs and returns are usually carried out on the same day, so you will only have to do without your smartphone for a few days.

        Three-month satisfaction guarantee

        You are free to change your mind. Does your new smartphone not meet your expectations? Need other functions or technologies in your daily life? Our satisfaction guarantee gives you the right to return your device within 90 days from purchase. To do this, send us the completed return form together with your smartphone and the proof of purchase. If you have a valid claim, we will refund the full purchase price to your specified bank account within seven days.

          Gigaset smartphones including service promise

          • Business class at economy prices: for unlimited mobility.
            Extra-large display: 6.3", 19.5:9 FHD + V-notch display
            Powerful octa-core processor with 4G LTE which supports VoLTE and VoWi-Fi
            High-resolution 16-MP + 2-MP dual camera with ArcSoft® optimisation, plus 16-MP front camera with a number of additional features
            Long-lasting 4700-mAh lithium polymer battery with 9-V/2-A PE+ fast charging
            Up to 15-W wireless charging and NFC
            Stay secure: face recognition and fingerprint sensor with numerous functions
            USB-C with On-The-Go technology
            In two stylish colours: Pearl White or Titanium Grey with an elegant gloss effect 
            Available with custom engraving on request
            Out of stock
          • Smartphone for older people with a large, high-contrast display.
            Intuitive user interface and large, high-contrast display
            Emergency call functions for your safety
            Detailed manual with large images
            Magnetic USB cable that is easier to connect
            Preattached glass protector and protective case
            Quick-charging, long-lasting, 4000-mAh lithium polymer battery
            Dual 13-MP and 5-MP main camera and 8-MP front camera with LED flash
            Pure Android™ 9.0 Pie operating system
            Made in Germany
            Available with personalised engraving on request
            Out of stock
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