All-round protection: The Gigaset service promise

Gigaset Serviceangebot

Because we place special emphasis on service and quality, selected smartphones now come with the attractive Gigaset service promise as standard. This means that, in addition to our general 24-month manufacturer warranty, you are able to enjoy good, hassle-free quality:

Your advantages at a glance:
  • 24-month manufacturer warranty
  • Three months of free protection against breakage and moisture damage
  • Three-month satisfaction guarantee

    Good things come in threes: Your benefits from the Gigaset service promise

    24-month manufacturer warranty

    Manufacturing and/or material defects can still occur even when we take the greatest care to prevent them. That's why all of our devices come with a 24-month manufacturer warranty on the device itself and the non-replaceable batteries. This just goes without saying. Naturally, ecological sustainability is also important to us. With this in mind, we prefer to repair a device rather than replace it. This also gives you the added benefit that your valuable data will not be lost and you will not need to set up your smartphone from scratch.

      Three months of free protection against breakage and moisture damage

      Not closed your jacket pocket properly? Not been careful when brushing your teeth? Breakage and moisture damage happen sooner than you think. With the Gigaset service promise, that's no longer a problem — simply report the damage directly to Gigaset Customer Care within 90 days of purchase and return the faulty device with the shipping label provided. We will check the damage and, if you have a valid claim, we will repair your smartphone and return it to you — all free of charge. Testing, repairs and returns are usually carried out on the same day, so you will only have to do without your smartphone for a few days.

        Three-month satisfaction guarantee

        You are free to change your mind. Does your new smartphone not meet your expectations? Need other functions or technologies in your daily life? Our satisfaction guarantee gives you the right to return your device within 90 days from purchase. To do this, send us the completed return form together with your smartphone and the proof of purchase. If you have a valid claim, we will refund the full purchase price to your specified bank account within seven days.

          Gigaset smartphones including service promise

          • For the highest demands in terms of design and functionality.
            Elegant design with tempered glass back and frameless cameras
            Fast charging 4300 mAh battery (exchangeable)
            Supports wireless charging up to 15W* (compliant to Qi standard)
            Large 6.3" Full HD+ V-Notch display
            Fast 2.1 GHz Octa-Core processor
            Android™ 10 operating system
            Triple camera system (16 MP main camera + 5 MP wide angel + 2 MP macro)
            13 MP front camera for high resolution selfies
            Contactless data transfer by NFC + Bluetooth 5.0
            Face recognition and fingerprint scanner with multi-functions
            Triple-Slots: Dual-SIM + memory extension
            Out of stock
          • Rechargeable battery power and a design in your favourite colour.
            Exchangeable backcover
            4000 mAh (typ.) exchangable battery
            6.1" HD+ U-Notch display
            Supports wireless charging up to 10W* (compliant to Qi standard)
            1.8 GHz Octa-Core processor
            Android™ 10 operating system
            Dual camera system (13 MP main camera + 8 MP wide angel)
            8 MP front camera
            Contactless data transfer by Bluetooth 5.0
            Face recognition and fingerprint sensor with multi-functions
            Triple-Slots: Dual-SIM + memory expansion
            Out of stock
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