All-round protection: The Gigaset service promise

Gigaset Serviceangebot

Because we place special emphasis on service and quality, selected smartphones now come with the attractive Gigaset service promise as standard. This means that, in addition to our general 24-month manufacturer warranty, you are able to enjoy good, hassle-free quality:

Your advantages at a glance:
  • 24-month manufacturer warranty
  • Three months of free protection against breakage and moisture damage
  • Three-month satisfaction guarantee

    Good things come in threes: Your benefits from the Gigaset service promise

    24-month manufacturer warranty

    Manufacturing and/or material defects can still occur even when we take the greatest care to prevent them. That's why all of our devices come with a 24-month manufacturer warranty on the device itself and the non-replaceable batteries. This just goes without saying. Naturally, ecological sustainability is also important to us. With this in mind, we prefer to repair a device rather than replace it. This also gives you the added benefit that your valuable data will not be lost and you will not need to set up your smartphone from scratch.

      Three months of free protection against breakage and moisture damage

      Not closed your jacket pocket properly? Not been careful when brushing your teeth? Breakage and moisture damage happen sooner than you think. With the Gigaset service promise, that's no longer a problem — simply report the damage directly to Gigaset Customer Care within 90 days of purchase and return the faulty device with the shipping label provided. We will check the damage and, if you have a valid claim, we will repair your smartphone and return it to you — all free of charge. Testing, repairs and returns are usually carried out on the same day, so you will only have to do without your smartphone for a few days.

        Three-month satisfaction guarantee

        You are free to change your mind. Does your new smartphone not meet your expectations? Need other functions or technologies in your daily life? Our satisfaction guarantee gives you the right to return your device within 90 days from purchase. To do this, send us the completed return form together with your smartphone and the proof of purchase. If you have a valid claim, we will refund the full purchase price to your specified bank account within seven days.

          Gigaset smartphones including service promise

          • One for all: the elegant and powerful smartphone from Gigaset.
            Elegant design with tempered glass back and frameless cameras
            MTK Helio G85 2.0 GHz Octa-Core processor with enhanced performance due to MediaTek HyperEngine Technology
            Fast rechargeable and enduring 4500 mAh removable battery
            Supports wireless charging up to 15W*
            Dual camera system: 48 MP main camera + 8 MP ultra wide angel & macro
            16 MP front camera for high resolution selfies & video calls
            Large 6.3" Full HD+ V-Notch display
            4 GB RAM and 128 GB internal memory
            Android™ 11 (Upgrade guarantee to Android™ 12) and security updates for up to 3 years
            Triple-Slot: Dual-SIM + memory extension up to 512 GB
            Face recognition and fingerprint scanner with multi-functions
            Contactless data transfer by NFC + Bluetooth® 5.0
            Out of stock
          • Senior smartphone with large, high-contrast display.
            Easy-to-use user interface
            Emergency call functions for quick help
            Charging via magnetic cable or wirelessly
            Large and high-contrast 6.3" FHD+ display
            Pre-applied screen protector + protective cover
            Long-lasting 4300 mAh battery (replaceable1))
            Triple camera (16 + 5 + 2 MP) + 13 MP front camera
            Unlock with fingerprint or facial recognition
            Powerful 2.1 GHz eight-core processor
            Contactless data transfer via NFC + Bluetooth® 5.0
            Detailed training book with large pictures
            4 GB RAM and 64 GB internal memory
            Dual SIM + memory expansion
            Notification LED
            Android™ operating system
            With individual engraving on request2)
            Out of stock